Technical Assistant

Wychavon-and-Malvern-Hills-District-Council; Malvern Hills; On-site; GBP 23,000 - 30,000; Full time

Job summary

South Worcester Building Control Partnership invites a Technical Assistant to join a professional team delivering high-quality building control services across South Worcestershire. You will provide excellent customer service, handle enquiries by phone and email, and offer technical guidance on building control matters.

You will support the Building Control Surveyors, maintain accurate records of applications, register them on the system, and issue certificates of completion and notices when

Qualifications

• Be a team player with ability to work on own initiative.
• Be computer literate with excellent written and oral communication skills.
• Well organised and able to handle a variety of tasks.
• Able to adapt to change and seek improved ways of working.
• Experience within Building Control or Planning preferred.

Responsibilities

• Provide excellent customer service handling telephone enquiries and emails and offering guidance on building control matters.
• Administer the team of Building Control Surveyors and keep accurate records of applications, register them on the system, and issue certificates of completion and notices when required.

Skills

Team player

Computer literate

Well organised

Communication skills

Building Control experience

Job description

The following content displays a map of the jobs location - Malvern

Working Hours:

37

Location:

Malvern

Closing Date:

23/08/2026

Job Type:

Building control

Sector:

Local Councils

Business Unit:

Job Introduction

Technical Assistant

37 hours per week - Permanent

South Worcester Building Control Partnership brings together the Building Control services of Malvern Hills District Council, Worcester City Council and Wychavon District Council into one Partnership, sharing resources of expertise to provide a modern, flexible and customer focused Building Control Service.

This is an excellent opportunity for a skilled administrator to join a professional team with the reputation for delivering a high-quality service across South Worcestershire.

In this role you will provide excellent customer service dealing with telephone enquiries and emails, offering technical advice and guidance on building control matters.Being able to communicate effectively with a range of stakeholders including Building Control Surveyors, customers and external agents is therefore essential.

You will also act as an administrator to the team of Building Control Surveyors and you will keep accurate records of incoming building regulation applications, registering them on the system, and issue certificates of completion and notices when required.

About you

The successful candidate will:

• Be a team player with ability to work on own initiative.
• Be computer literate and have excellent written and oral communication skills.
• Well organised and ability to handle a variety of tasks at any time.
• Ability to positively respond to change and seek new and improved ways of working.
• Ideally have experience working within Building Control or Planning

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.

Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

Closing date: Sunday 23 August 2026

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.