Lead Technical Architect

HM Revenue & Customs; England; On-site; GBP 64,552 - 78,897; Full time

Benefits offered by this job

Civil Service Defined Benefit Pension

Generous salary package

Job summary

A government agency in the United Kingdom is seeking a Lead Technical Architect to develop high-level solution designs and support their IT strategy. You will provide technical governance, manage requirements, and work collaboratively in an agile environment. The ideal candidate should have experience in AWS, OpenText, and Pega technologies, along with strong communication skills. This full-time role offers an annual salary of £71,725 plus a generous pension contribution.

Qualifications

• Broad IT Infrastructure background at large enterprise scale.
• Experience with AWS, OpenText, Pega platforms.
• Proven internal consultancy for infrastructure technologies.

Responsibilities

• Create high-level solution designs and technical roadmaps.
• Provide technical governance for new or updated solutions.
• Manage requirements and work with HMRC business areas.

Skills

Technical architecture experience

Credible and influential

Customer-focused technology change

Excellent interpersonal skills

Agile methodologies

Education

Technical certification (e.g. Pega, AWS)

Tools

Confluence

Jira

ServiceNow

AWS

OpenText

Pega

Job description

Join to apply for the Technical Architect role at HM Revenue & Customs

Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Overview

We are looking for a Lead Technical Architect to create high level solution designs, service designs and technical roadmaps, underpinning HMRC's IT architecture and supporting HMRC’s IT strategy.

Responsibilities

• Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC’s IT strategy.
• Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end-of-life services.
• Deliver technical consultancy throughout the service lifecycle from project to service delivery.
• Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps.

Person specification

We are looking for a highly skilled leader who is

• Credible, influential, and a team player with a proven track record in delivering customer-focused technology change.
• Self-motivated, a confident communicator with excellent interpersonal skills.
• Committed to continuous improvement in both personal and team performance.

Essential criteria

• A broad IT Infrastructure background, working at large enterprise scale.
• Technical architecture experience working with at least two of the following - AWS, Opentext Documentum, Pega Platform.
• Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies.
• An understanding of large-scale infrastructure technologies including but not limited to - Software Delivery, Hybrid Cloud Computing, Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions, Infrastructure Security Controls.
• The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understanding strategic consequences of IT decisions.
• A focused approach on strategic alignment of technical design and architecture to meet business growth and direction.
• Evidence of leading initiatives that would enhance the resilience of or migrate one or more of HMRC's case and content management services.
• Demonstrated expertise and hands‑on experience with OpenText, Pega, AWS, and other hyperscaler technologies.
• Delivered archiving and decommissioning of services and infrastructure to achieve operational savings.
• Utilised Confluence, Jira, and ServiceNow for collaboration and service management.
• Applied knowledge of Case and Content Management.
• Knowledge and experience of the HMRC IT estate.
• Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban.
• Technical certification to the level of - Pega Certified Lead Solution Architect, Open Text Certified Documentum Administrator or Developer, AWS Certified Solutions Architect - Associate or Professional.
• Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.

Transitional Sites

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Government Administration