Senior Infrastructure Engineer

HM Revenue & Customs; Cardiff; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Flexible and hybrid working

25 days' annual leave

Pension contributions

Job summary

HM Revenue & Customs is seeking a Senior Infrastructure Engineer to join the Tooling & Automation team, providing technical leadership while developing and supporting business-critical tooling used across HMRC to deliver infrastructure as code and deploy services.

You’ll work primarily with AWS, Linux and CI/CD tooling (GitLab, Jenkins, AWX, Terraform), lead live-service activities, and collaborate with architects and service owners to improve resilience, security and automation in a complex

Qualifications

• Experience in complex live-service environments with technical leadership.
• AWS and Linux/RHEL engineering and administration; Windows knowledge.
• Automation and CI/CD using GitLab, Jenkins, AWX, Terraform.
• Containers and networking with Docker, Nginx or Traefik.
• Tooling services including Nexus, Artifactory, Vault, GitLab, Jenkins, AWX.
• Service management knowledge: ITIL, DevOps, Agile; leadership capabilities.

Responsibilities

• Lead BAU support, incident and change management to protect service availability.
• Maintain and improve tooling: Nexus, GitLab, Bastion, AWX, Vault, Jenkins, Artifactory.
• Oversee access, patches, upgrades and lifecycle risks across tooling estate.
• Maintain AWS-hosted infrastructure, Linux/RHEL, containers and CI/CD services.
• Work with architects to turn designs into secure, supportable solutions.
• Deliver through Agile practices and maintain technical documentation.
• Lead engineers, coach teams and collaborate with product managers and suppliers.

Skills

AWS

Linux/RHEL

Windows

GitLab

Jenkins

AWX

Terraform

Docker

Nginx/Traefik

Nexus

Artifactory

HashiCorp Vault

ITIL

DevOps

Agile

Technical leadership

Stakeholder management

Tools

Nexus

Artifactory

Vault

GitLab

Jenkins

AWX

Terraform

Job description

Job Description

As a Senior Infrastructure Engineer in the Tooling & Automation team, you’ll provide technical leadership while developing and supporting business-critical tooling used across HMRC to deliver infrastructure as code and deploy services.

Primarily hosted on AWS, the estate uses EC2, containers, automation and CI/CD technologies. You’ll combine hands-on engineering with live-service leadership, ensuring services remain secure, resilient and aligned with HMRC standards.

Live service and tooling

• Lead BAU support, incident and change management, protecting service availability and continuity.
• Lead the maintenance and improvement of Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory.
• Oversee user access, technical problem resolution, patches, upgrades and lifecycle risks.
• Maintain AWS-hosted infrastructure, Linux/RHEL, containers, networking, automation and CI/CD services.

Architecture and delivery

• Work with architects and Technical Strategy & Assurance colleagues to turn designs into secure, supportable solutions.
• Ensure tooling aligns with HMRC architecture, standards and technology roadmaps.
• Deliver through Agile practices, maintaining technical documentation and support records.

Technical leadership

• Lead and support engineers delivering maintenance, migrations and service improvements.
• Build team capability and resilience through coaching and knowledge sharing.
• Work with product managers, service owners, architects, delivery teams and suppliers.
• Provide technical input into roadmaps, priorities, workforce and budget planning.

About YOU!

You’ll be an experienced infrastructure engineer with a strong background in complex live-service environments and the ability to provide technical leadership.

You’ll need experience in:

• Cloud and operating systems: AWS and Linux/RHEL engineering and administration, plus relevant Windows knowledge.
• Automation and CI/CD: GitLab, Jenkins, AWX, Terraform or comparable automation technologies.
• Containers and networking: Docker and networking/proxy technologies such as Nginx or Traefik.
• Tooling services: Supporting secure, business-critical tooling such as Nexus, Artifactory, HashiCorp Vault, GitLab, Jenkins, AWX or bastion services.
• Service management: Managing incidents, changes, risks and continuity, with knowledge of ITIL, DevOps and Agile.
• Technical leadership: Leading engineers, providing technical direction and improving service resilience.
• Stakeholder management: Working effectively with architects, service owners, delivery teams and third-party suppliers.

Nice to haves

• Relevant AWS, Linux/RHEL, infrastructure-as-code, DevOps or service-management certification.
• AWS Cloud Practitioner or SysOps Administrator certification.
• Experience modernising or migrating legacy infrastructure/tooling.
• Experience improving resilience, observability, security or automation.
• Experience managing multiple service improvements.

Further location information

Only select a location you are willing and able to work from. Only one offer of employment will be made, and location preferences cannot be changed after submitting your application.

Telford: Telford Plaza is not a long-term HMRC site and colleagues will move to Parkside Court, subject to HMRC location strategy and relevant employee policies.

Leeds: A Moves Adjustment Payment may be available to eligible current HMRC colleagues in Bradford.

Alongside a salary of £45,544, HM Revenue and Customs contributes £13,194 towards Civil Service Defined Benefit Pension membership.

HMRC also offers:

• Flexible and hybrid working, subject to operational needs.
• 25 days' annual leave, rising to 30 days with qualifying service.
• Alpha pension contributions equivalent to at least 28.97% of salary.
• Family-friendly policies and personal support.