Senior Infrastructure Engineer

HM Revenue & Customs; Birmingham; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Flexible & hybrid working

25 days annual leave

Alpha pension contributions

Family-friendly policies

Job summary

HM Revenue and Customs is seeking a Senior Infrastructure Engineer for the Tooling & Automation team. You will provide technical leadership while developing and supporting business-critical tooling used across HMRC to deliver infrastructure as code and deploy services.

The role is primarily AWS-hosted, with 3 days a week on-site in one of the regional hubs and flexible hybrid options. You will lead live-service operations, maintain tooling such as Nexus, Artifactory, Vault, GitLab, Jenkins and

Qualifications

• AWS and Linux/RHEL engineering and administration; Windows knowledge beneficial.
• Automation and CI/CD with GitLab, Jenkins, AWX, Terraform.
• Containers and networking with Docker; Nginx/Traefik proxies.

Responsibilities

• Lead BAU support, incident and change management to protect service availability.
• Maintain Nexus, GitLab, Bastion Services, AWX, Vault, Jenkins and Artifactory.
• Oversee user access, patches, upgrades and lifecycle risks.
• Maintain AWS-hosted infrastructure, Linux/RHEL, containers, networking and CI/CD services.
• Work with architects to turn designs into secure, supportable solutions.
• Ensure tooling aligns with HMRC architecture and roadmaps; deliver via Agile.
• Lead engineers, coach and share knowledge; collaborate with product managers and suppliers.

Skills

AWS & Linux

Automation & CI/CD

Containers & Networking

Tooling services

Service management

Technical leadership

Stakeholder management

Tools

Nexus

Artifactory

Vault

GitLab

Jenkins

AWX

Terraform

Bastion services

Job description

ANY ONE OF THESE LOCATIONS CAN BE CONSIDRED FOR YOUR WORKING HUB:-

60/40 SPLIT - 3 DAYS A WEEK IN EITHER:-

Birmingham Regional Centre - Arena Central

Bristol Regional Centre - 3 Glass Wharf

Manchester Regional Centre - Three New Bailey

Telford - Plaza 1 and 2

Worthing - Teville Gate House

As a Senior Infrastructure Engineer in the Tooling & Automation team, you’ll provide technical leadership while developing and supporting business-critical tooling used across HMRC to deliver infrastructure as code and deploy services.

Primarily hosted on AWS, the estate uses EC2, containers, automation and CI/CD technologies. You’ll combine hands‑on engineering with live-service leadership, ensuring services remain secure, resilient and aligned with HMRC standards.

Job Description

Live service and tooling

• Lead BAU support, incident and change management, protecting service availability and continuity.
• Lead the maintenance and improvement of Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory.
• Oversee user access, technical problem resolution, patches, upgrades and lifecycle risks.
• Maintain AWS-hosted infrastructure, Linux/RHEL, containers, networking, automation and CI/CD services.

Architecture and delivery

• Work with architects and Technical Strategy & Assurance colleagues to turn designs into secure, supportable solutions.
• Ensure tooling aligns with HMRC architecture, standards and technology roadmaps.
• Deliver through Agile practices, maintaining technical documentation and support records.

Technical leadership

• Lead and support engineers delivering maintenance, migrations and service improvements.
• Build team capability and resilience through coaching and knowledge sharing.
• Work with product managers, service owners, architects, delivery teams and suppliers.
• Provide technical input into roadmaps, priorities, workforce and budget planning.

About YOU!

You’ll be an experienced infrastructure engineer with a strong background in complex live-service environments and the ability to provide technical leadership.

You’ll need experience in:

• Cloud and operating systems: AWS and Linux/RHEL engineering and administration, plus relevant Windows knowledge.
• Automation and CI/CD: GitLab, Jenkins, AWX, Terraform or comparable automation technologies.
• Containers and networking: Docker and networking/proxy technologies such as Nginx or Traefik.
• Tooling services: Supporting secure, business-critical tooling such as Nexus, Artifactory, HashiCorp Vault, GitLab, Jenkins, AWX or bastion services.
• Service management: Managing incidents, changes, risks and continuity, with knowledge of ITIL, DevOps and Agile.
• Technical leadership: Leading engineers, providing technical direction and improving service resilience.
• Stakeholder management: Working effectively with architects, service owners, delivery teams and third-party suppliers.

Nice to haves

• Relevant AWS, Linux/RHEL, infrastructure-as-code, DevOps or service-management certification.
• AWS Cloud Practitioner or SysOps Administrator certification.
• Experience modernising or migrating legacy infrastructure/tooling.
• Experience improving resilience, observability, security or automation.
• Experience managing multiple service improvements.

Further location information

Only select a location you are willing and able to work from. Only one offer of employment will be made, and location preferences cannot be changed after submitting your application.

Telford: Telford Plaza is not a long-term HMRC site and colleagues will move to Parkside Court, subject to HMRC location strategy and relevant employee policies.

Leeds: A Moves Adjustment Payment may be available to eligible current HMRC colleagues in Bradford.

Alongside a salary of £45,544, HM Revenue and Customs contributes £13,194 towards Civil Service Defined Benefit Pension membership.

HMRC also offers:

• Flexible and hybrid working, subject to operational needs.
• 25 days' annual leave, rising to 30 days with qualifying service.
• Alpha pension contributions equivalent to at least 28.97% of salary.
• Family-friendly policies and personal support.