Lead Infrastructure Engineer

HM Revenue & Customs; Bristol, Newcastle upon Tyne; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Civil Service Pension with employer contribution

Career development opportunities

Flexible working arrangements

Job summary

A government agency in the UK is seeking a Lead Infrastructure Engineer to manage infrastructure services and lead teams in building complex cloud solutions. The ideal candidate should have experience in cloud infrastructure management, technical troubleshooting, and systems integration. This role offers the opportunity to establish development standards, mentor teams, and ensure security controls across digital services. The position is based in multiple locations across the UK, providing a chance to influence and drive technology transformation.

Qualifications

• Deep technical expertise in managing large-scale cloud infrastructure projects.
• Strong communication skills with the ability to influence senior stakeholders.
• Experience in defining strategic roadmaps and driving continuous improvement.

Responsibilities

• Lead the design, implementation, and administration of complex Cloud infrastructure solutions.
• Establish standards for systems integration.
• Troubleshoot and resolve complex technical issues.

Skills

Leadership skills

Cloud infrastructure management

Technical troubleshooting

Automation coding

Systems integration

Security practices

Job description

Apply before 11:55 pm on Friday 13th March 2026

A Civil Service Pension with an employer contribution of 28.97%

Location

Bristol Regional Centre - 3 Glass Wharf

Newcastle Upon Tyne - Benton Park View

Worthing - Teville Gate House

Stratford Regional Centre - Westfield Avenue

Telford - Plaza 1 and 2

East Kilbride - Queensway House

Edinburgh Regional Centre - Queen Elizabeth House

Glasgow Regional Centre - Atlantic Square

Liverpool Regional Centre - Water Street

Salford - Trinity Bridge House

Shape the Future of HMRC’s Technology Platforms.

The Chief Engineering and Platform Office (CEPO) are leading HMRC’s technology transformation — simplifying systems, modernising IT delivery, and creating a future‑ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service‑based solutions from trusted commercial partners. CEPO ensures HMRC’s business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards — enabling efficient, reliable, and user‑focused digital experiences for millions of customers.

About the Teams

Successful candidates will join one of three specialist teams within CEPO:

• Enterprise Cloud Services (ECS) – ECS delivers secure, scalable cloud platforms that underpin HMRC’s digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate.
• Enterprise Integration Services (EIS) – EIS ensures seamless connectivity and data flow across HMRC’s systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms.
• Contact Engagement Platform (CEP) – Build and run the core platforms that underpin HMRC’s customer‑facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver.

As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert‑level technical knowledge, leadership skills, and the ability to anticipate future technological trends.

Person specification

We seek a strategic leader with deep technical expertise and hands‑on experience managing large‑scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third‑party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains.

Key Responsibilities

• Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services.
• Establish standards and procedures for systems integration across the service lifecycle.
• Define and maintain strategic technology roadmaps for infrastructure services.
• Interact with, read, and write code to support automation and baseline repair activities.
• Design solutions with embedded security controls to mitigate security threats.
• Manage planning and coordination of system and acceptance tests, including functional and non‑functional specifications.
• Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software.
• Lead teams in applying modern development standards and best practices.

Mentor and guide infrastructure teams to deliver high‑quality outcomes and continuous improvement.

• Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations.
• Ability to identify and apply modern development standards and lead others in applying them.
• Experience establishing standards and procedures for systems integration.
• Proven leadership and mentoring skills with a focus on continuous improvement.
• An ability to read and write code and perform basic remediation activities.
• Experience managing system and acceptance test planning and providing authoritative advice.