Senior Solutions Architect - CRM & Enterprise Change Lead

HM Revenue & Customs; England; On-site; GBP 64,552 - 78,897; Full time

Benefits offered by this job

Civil Service Defined Benefit Pension

Capability-Based Allowance

Job summary

HM Revenue & Customs is seeking a Lead Solution Architect to drive transformational change through innovative IT solutions. The ideal candidate must demonstrate technical leadership and design CRM solutions, effectively collaborating with stakeholders at all levels.

The role involves leading a team, managing architecture for major programs, and ensuring alignment with HMRC's IT Strategy. A salary of £71,725 along with additional pension contributions highlights the value of this position.

Qualifications

• Demonstrated expertise in designing and delivering secure CRM solutions.
• Experience managing major architectural programs of significant size and complexity.
• Ability to translate technical concepts for non-technical stakeholders.

Responsibilities

• Lead a team of architects and set strategic direction.
• Accountable for alignment of solutions with HMRC's IT Strategy.
• Manage the delivery of architectural solutions across projects.

Skills

Technical leadership

Collaboration

Problem-solving

CRM solution design

Stakeholder management

Education

TOGAF, BCS or CITP qualifications

Tools

Dynamics

Salesforce

PEGA

Job description

HM Revenue & Customs is seeking a Lead Solution Architect to drive transformational change through innovative IT solutions. The ideal candidate must demonstrate technical leadership and design CRM solutions, effectively collaborating with stakeholders at all levels.

The role involves leading a team, managing architecture for major programs, and ensuring alignment with HMRC's IT Strategy. A salary of £71,725 along with additional pension contributions highlights the value of this position.