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Technical Analyst

Love2shop

Liverpool

On-site

GBP 30,000 - 60,000

Full time

12 days ago

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Job summary

An established industry player is seeking a skilled Technical Analyst to join their dynamic team. In this role, you'll analyze technical artifacts and collaborate with engineers to enhance product offerings. You'll work closely with stakeholders to translate their needs into actionable user stories, ensuring the development team can deliver tailored solutions. This position offers a unique opportunity to influence product development while enjoying a supportive and inclusive work environment. Join a company that values diversity and provides ample growth opportunities, making a real impact in the tech landscape.

Benefits

25 days’ holiday per year

Company sick pay from day 1

Company pension scheme

Staff Everyday Benefits card

Corporate travel scheme

Free tea and coffee

Family friendly leave

Community volunteering policy

Qualifications

Experience in a junior or technical analyst role or engineering background.
Strong communicator with the ability to convey technical concepts.

Responsibilities

Collaborate with architects and engineers to address business needs.
Translate user needs into product requirements and support teams.

Skills

Technical Analysis

Communication Skills

Problem Solving

Agile Methodologies

Collaboration

Education

Bachelor's Degree in IT or related field

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Overview of the role

The Product Analyst role is a technical hands-on role where you will have to analyse technical artifacts, study metrics and insights and feed information into user stories for our engineering teams to build or adjust features and products to improve our product offerings and level of service to our customers. This is a technical role that will support the change and development processes of the platform teams.

Key responsibilities

As part of the role in a product team you should fulfill the following duties and responsibilities:

Work with architects and engineers to come up solutions addressing business needs
Collaborating with users and clients to understand and anticipate their needs and translate them into product requirements (user stories, features, tasks)
Collaborating with stakeholders, internal and external, supporting incidents and translating into product requirements (user stories, features, tasks)
Provide support to Product Owners during the investigation of issues and problems
Liaise with Service Management, support teams and Product Owners to quickly resolve problems and queries
Help to define and communicate the vision for the team’s product
Be comfortable looking at system logs when required and identifying bugs when they might appear during course of analysis
Participating in Scrum meetings and product sprints
Assist in the management of third-parties vendors for technical solutions and product solutions where required
Assist in the co-ordination of software releases and monitoring post change to identify issues that require urgent reaction from the team

Skills, Qualifications and experience

Experience in a junior or technical analyst role, or from an engineering development background
Must be a strong communicator, both written and verbal, with the ability to communicate effectively with all levels of the organization
A collaborator, critical thinker and problem solver
Self-sufficient. Able to manage your own workload and able to identify where appropriate escalation is needed.
An understanding of technology at a detailed level
Experience working within an agile team environment

Our benefits if you decide to join us:

25 days’ holiday per year, plus bank holidays
Company sick pay from day 1
Company pension scheme
Staff Everyday Benefits card offering discounts with multiple retailers (10%)
Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales
Fabulous kitchen space which offers free tea and coffee
Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation
Family friendly leave
Community volunteering policy which allows you 2 days per year to support the community with charitable events

As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology

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