Technical Administrator

Excelerate Group

Cardiff

On-site

GBP 24,000 - 32,000

Full time

14 days+

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Benefits offered by this job

25 days annual leave (plus bank holidays)

Pension

Employee Assistance Programme

Death in Service benefit

Fresh fruit in the office

Free team lunch at the office on the last Friday of each month

Free car parking at head office location

Job summary

Excelerate Group is looking for a Technical Administrator in Cardiff to support technical and business teams. The role involves coordinating information, managing documentation, and tracking project progress to ensure efficiency. Ideal candidates will have strong organisation skills, proficiency in Microsoft Office, and experience in an office-based support or customer service role, particularly in a technical environment. The position offers 25 days annual leave, pension, and other team benefits.

Qualifications

Experience in office-based support or administrative roles.
Familiarity with technical documentation, drawings, or specifications.
Proactive approach to managing information and supporting teams.

Responsibilities

Act as a central point of contact between technical, sales, and internal teams.
Support and manage key documentation, ensuring quality standards.
Assist with quotations and proposals for projects.
Track project progress and timelines.
Respond to queries professionally.

Skills

Organisation

Attention to detail

Communication skills

Microsoft Office proficiency

Job description

Keep Technical Operations Running Smoothly. Support Teams That Deliver.

Are you highly organised with a strong eye for detail and an interest in technical environments? Excelerate Technology is looking for a Technical Administrator to join our team. If you enjoy supporting teams, coordinating information, and keeping processes running efficiently, we’d love to hear from you.

The Role:

You’ll play a key role in supporting our technical and wider business teams by providing administrative and coordination support in our Cardiff office. Acting as a central point of contact between technical, sales, and internal teams, you’ll ensure information is accurate, up to date, and communicated effectively. Your work will help keep projects on track and support the smooth running and growth of the business.

What you’ll do:

Be the central link between technical, sales, and internal teams, keeping communication clear and flowing
Support and manage key documentation, ensuring accuracy and quality standards are met
Assist with quotations and proposals, working closely with sales and technical teams
Keep project information organised, accurate, and up to date across systems
Track project progress and help keep timelines on course
Respond to queries quickly and professionally
Stay up to date with product developments and industry standards
Provide hands‑on support to the technical team and collaborate across the business

Who you are:

You are a highly organised and detail‑oriented individual with a proactive approach to supporting teams and managing information. You are proficient in Microsoft Office (Word, Excel, Outlook) and comfortable working with documentation and internal systems. You have strong communication skills and can confidently work across technical and non-technical teams. You bring experience from an office‑based support, administrative, or customer service role, ideally within a technical, engineering, manufacturing, or construction environment, and have supported project delivery or team coordination activities. Familiarity with technical documentation, drawings, or specifications would be a strong advantage.

Why Excelerate?

We operate at the forefront of Satellite, AV, and Network solutions. You’ll be part of a collaborative team where your contribution helps keep projects running efficiently and supports the delivery of innovative, real‑world solutions.

What we offer: