Technical Account Manager - Trusted Adviser to Key Clients

Redcentric; South Yorkshire; On-site; GBP 45,000 - 65,000; Full time

Job summary

Redcentric is a leading managed services provider with over 500 colleagues and more than 1,700 customers across the UK. The Technical Account Manager (TAM) will oversee and address customers’ technical needs, providing accurate technical service before and after the point of sale to ensure satisfaction.

Aligned with key customers, the TAM gains deep understanding of their business and systems, acts as a trusted technical advisor, and collaborates with specialists within Redcentric to oversee

Qualifications

• Tech-savvy professional who can explain technical details to a non-technical audience.
• Results-driven with ability to achieve goals in a client-facing role.

Responsibilities

• Oversee and address customers’ technical needs before and after sale.
• Align with key customers to understand their business and systems.
• Act as trusted technical advisor and coordinate with Redcentric specialists.

Skills

Tech-savvy

Explain to non-technical audience

Results-driven

Trusted advisor

Job description

Redcentric is a leading managed services provider with over 500 colleagues and more than 1,700 customers across the UK. The Technical Account Manager (TAM) will oversee and address customers’ technical needs, providing accurate technical service before and after the point of sale to ensure satisfaction.

Aligned with key customers, the TAM gains deep understanding of their business and systems, acts as a trusted technical advisor, and collaborates with specialists within Redcentric to oversee