Technical Account Manager - Fire & Security (Office)

Team Jobs - Commercial; East Hampshire; On-site; GBP 32,000 - 39,000; Full time

Job summary

TJCOM is seeking a Technical Account Manager in Hampshire, working from the office between Southampton and Portsmouth. The role focuses on acting as the technical point of contact for existing customers, advising on solutions and ensuring projects and service requirements are delivered to a high standard.

Applicants should have a strong technical background in intruder alarms, CCTV and access control, with the option to develop long-term client relationships while coordinating with engineers and

Qualifications

• Previous experience within the Fire & Security industry is essential.
• Strong technical knowledge of intruder alarms, CCTV and access control systems.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage and develop relationships with existing customers.
• Provide technical guidance on fire and security systems including intruder alarms, CCTV and access control.
• Prepare quotations and recommend suitable solutions based on customer requirements.
• Coordinate with engineering teams to ensure work is planned and completed efficiently.
• Manage customer enquiries from initial contact through to completion.
• Identify opportunities to enhance existing customer systems and services.
• Deliver an outstanding customer experience while building long-term client relationships.

Skills

Technical background in intruder alarm

CCTV and access control

Communication skills

Job description

TJCOM is seeking a Technical Account Manager in Hampshire, working from the office between Southampton and Portsmouth. The role focuses on acting as the technical point of contact for existing customers, advising on solutions and ensuring projects and service requirements are delivered to a high standard.

Applicants should have a strong technical background in intruder alarms, CCTV and access control, with the option to develop long-term client relationships while coordinating with engineers and