Technical Account Manager

Hobbsnews; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Technical Account Manager to join their Global Service Provider division. This role involves serving as the primary technical contact for a prestigious customer, aligning innovative solutions with client needs, and driving business growth. You will leverage your technical expertise to build strong relationships, support sales initiatives, and lead cross-functional teams. With a commitment to continuous learning and industry knowledge, this position offers an exciting opportunity to impact customer technology consumption positively. Join a collaborative environment that values creativity and teamwork!

Benefits

Generous benefits

Training opportunities

Competitive compensation package

Qualifications

• Experience in Technical Account Management with a focus on business partnership.
• Strong understanding of industry trends and technologies.

Responsibilities

• Serve as the main technical contact for a flagship account.
• Identify key OEMs and partners for collaboration.
• Deliver effective presentations and support sales pursuits.

Skills

Technical Account Management

Business Partnership

Technical Expertise

Resource Planning

Industry Knowledge

Presentation Skills

Customer Relationship Management

Education

Bachelor's Degree in a relevant field

Tools

BOM

LOE

SOW

Job description

Technical Account Manager

Global Service Providers

UNITED KINGDOM

Location: M4 Corridor

Fuelled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world-class culture to our generous benefits and cutting-edge technology solutions, WWT is committed to creating a profitable growth company that is also a great place to work. We encourage our employees to embrace collaboration, think creatively, and deliver advanced technology solutions for our customers.

Founded in 1990 in St. Louis, Missouri, WWT employs over 9,000 individuals and generated nearly $20 billion in revenue. We foster an inclusive culture and believe our core values are key to our success. WWT has been named on the FORTUNE "100 Best Places to Work For" list for nine consecutive years!

If you want to work with highly motivated individuals in a high-performance team environment, join WWT! We are seeking a Technical Account Manager (TAM) to join our Global Service Provider division, working with a prestigious customer.

WWT EMEA UK has an opportunity for a TAM to serve as the main technical contact for a flagship account, supporting our UK Sales and Engineering team based in London.

The TAM will present and promote WWT solutions, aligning them with customer needs, and qualify sales opportunities based on technical requirements, competition, decision-making processes, and future strategies.

WWT values teamwork and collaboration; employees are expected to embody these core values.

This role offers the chance to work on innovative solutions that transform customer technology consumption and create new business opportunities.

Responsibilities include:

Business Partnership & Consulting

• Identify key OEMs and partners to collaborate with for your accounts.
• Maintain understanding of OEMs’ current and future roadmaps.
• Coordinate with WWT practice leaders to stay relevant in the European market.
• Represent WWT by writing articles, sharing opinions, and presenting at customer events.
• Build trustworthy relationships within clients to anticipate challenges and provide strategic technical advice.

Technical Expertise and Support

• Leverage industry knowledge to serve as a technical liaison for internal and external stakeholders, including senior management.
• Deliver effective presentations, highlighting WWT’s differentiators and solution value.
• Support sales pursuits and campaigns, leading customer meetings independently when needed.
• Develop customer penetration strategies and maintain technical aspects of the account business plan.

Resource Planning & Optimization

• Lead cross-functional teams to achieve their goals.
• Ensure compliance with the Pursuit Management Framework (PMF).
• Act as the technical escalation point for the account.
• Understand the process for creating pre-sales artifacts like BOM, LOE, SOW, etc.

Continuous Learning and Certifications

• Stay updated on industry trends such as ORAN, disaggregation, APIs, virtualization, and B2B technologies.
• Obtain and maintain relevant technology certifications as required.

• Fluent English is mandatory; additional European languages are a plus.

WWT offers excellent benefits, training, and a competitive compensation package. More information is available at https://www2.wwt.com/.

Equal Opportunities

WWT is committed to equal opportunities and encourages applications from all community sectors regardless of sex, race, disability, or other protected characteristics.