Tech-Savvy Retail Customer Experience Associate

Sainsbury's Digital, Tech and Data; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced family leave

Pension and life cover

Share schemes

Retail savings

Wellbeing programs

Job summary

Sainsbury’s Digital, Tech and Data in-store roles focus on putting customers first, assisting with shelves, orders, and POS, and delivering friendly service across busy periods. You’ll use digital tools to enhance the shopping experience and support colleagues.

Join a fast-paced, physical environment with a supportive team. You’ll learn about products, promotions and processes while developing skills in stock movement and multi-channel service in a UK store network.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrive in a fast-paced, physical, high-energy environment.
• Commitment to supporting colleagues and teamwork.
• Willingness to learn and take on new challenges across the store.
• Openness to learning digital tools and technology for daily tasks.
• Attention to detail, keeping workspace clean and well-presented.

Responsibilities

• Putting customers first and delivering thoughtful, friendly service.
• Be ready to help wherever customers need you most—filling shelves, picking orders, serving customers or selling products.
• Use and embrace digital tools to perform tasks and enhance customer experience.
• Help organise and move stock and keep shelves tidy and accessible.
• Build knowledge of products, services and promotions to offer helpful recommendations.

Skills

Customer service

Team collaboration

Flexibility

Job description

Sainsbury’s Digital, Tech and Data in-store roles focus on putting customers first, assisting with shelves, orders, and POS, and delivering friendly service across busy periods. You’ll use digital tools to enhance the shopping experience and support colleagues.

Join a fast-paced, physical environment with a supportive team. You’ll learn about products, promotions and processes while developing skills in stock movement and multi-channel service in a UK store network.