Retail Customer Experience Associate

Sainsbury’s Group; Aylesbury; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury's share schemes

Wellbeing programs

Job summary

Sainsbury’s Group is seeking a dedicated team member to deliver friendly, efficient service to customers in-store. You will support stock movement, keep shelves neat and well-presented, and help customers with product knowledge and promotions using digital tools.

Ideal candidates thrive in a busy retail setting, are flexible across shifts, and enjoy learning about our range of products while contributing to a positive shopping experience for every customer.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical environment.
• Committed team player, willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and using new digital tools.

Responsibilities

• Provide friendly customer service and assist with purchases.
• Maintain shelves: stocking, tidying, and presenting products clearly.
• Assist customers with product recommendations and promotions.
• Utilize store tech and digital tools to complete tasks and check stock levels.

Skills

Customer service

Team player

Flexibility

Attention to detail

Friendly demeanor

Tools

POS system

Stock management tools

Job description

Sainsbury’s Group is seeking a dedicated team member to deliver friendly, efficient service to customers in-store. You will support stock movement, keep shelves neat and well-presented, and help customers with product knowledge and promotions using digital tools.

Ideal candidates thrive in a busy retail setting, are flexible across shifts, and enjoy learning about our range of products while contributing to a positive shopping experience for every customer.