Retail Customer Experience Specialist

Sainsbury's; Ely; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Discount card – after 4 weeks, 10% off

Fridays and Saturdays 15% discount

Holiday entitlement – based on hours

Enhanced Family Leave

Pension and life cover – matched 4-7.5

Share schemes – discounted shares

Wellbeing support – mental and health

Job summary

Sainsbury's is hiring for store roles that put customers first. You’ll be helping customers, stocking shelves, and using digital tools to enhance service. The role requires flexibility to work across areas and a positive, proactive attitude to learning about products and promotions.

Join a team that values a friendly, helpful approach, supports colleagues, and thrives in a fast-paced store environment. Various permanent and fixed-term vacancies available.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical, high-energy environment.
• Committed team player, always willing to support colleagues.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to customers.

Skills

Customer service

Team player

Flexible

Digital tools

Job description

Sainsbury's is hiring for store roles that put customers first. You’ll be helping customers, stocking shelves, and using digital tools to enhance service. The role requires flexibility to work across areas and a positive, proactive attitude to learning about products and promotions.

Join a team that values a friendly, helpful approach, supports colleagues, and thrives in a fast-paced store environment. Various permanent and fixed-term vacancies available.