Tech & Operations Support Specialist

Back To Work; East Midlands; On-site; GBP 20,000 - 26,000; Full time

Job summary

Back To Work is seeking an IT & Business Support Assistant in the East Midlands to keep technology and administration processes running smoothly. The role blends technology support with office administration, ideal for someone who enjoys helping people, staying organised, and solving practical problems.

You will assist with IT queries, manage user accounts, update databases, and support onboarding and staff administration tasks while collaborating with managers across departments to ensure

Qualifications

• Strong organisational skills and attention to detail.
• Enjoy helping people and delivering good service.
• Comfortable using computers and digital systems and learning new software.

Responsibilities

• Set up and assist with user accounts and access.
• Support day-to-day IT queries and troubleshoot equipment.
• Update internal databases and records accurately.
• Produce basic reports and spreadsheets.
• Assist with onboarding and staff administration tasks.
• Provide excellent internal customer service across departments.

Skills

Organisational skills

Customer service

Computer literacy

Communication skills

Job description

Back To Work is seeking an IT & Business Support Assistant in the East Midlands to keep technology and administration processes running smoothly. The role blends technology support with office administration, ideal for someone who enjoys helping people, staying organised, and solving practical problems.

You will assist with IT queries, manage user accounts, update databases, and support onboarding and staff administration tasks while collaborating with managers across departments to ensure