Tech-Enabled Care Branch Manager

Cera Care Ltd.; Ospringe; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Great Career development opportunities

Discount platform and Employee Assistn

Refer a Friend scheme

Job summary

Cera Care Ltd. is seeking a Registered Branch Manager in Ospringe to lead an ambitious local team and ensure high-quality, compliant home care services. You will develop people and processes, align with regional direction, manage budgets, and partner with Local Authorities to secure new contracts.

This role demands regulatory knowledge, people leadership, and a passion for delivering exceptional care. The successful candidate will drive branch growth, uphold care standards, and foster a

Qualifications

• Experience in a regulated care environment.
• SVQ/NVQ Diploma level 5 Health and Social Care desirable.
• Knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• Able to lead a team and oversee budgets.
• Experience in domiciliary management.
• Experience working with service users with complex needs.
• Passion for delivering excellent care.

Responsibilities

• Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.
• Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer's and the purchasing authority.
• Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.
• Regularly evaluate service goals and quality objectives and deliver actions for areas identified as requiring improvement.
• Audit records and files to meet standards.
• Oversee implementation and monitoring of Cera policies and procedures and take action where individuals do not adhere to these.
• Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.
• Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance team within the financial budget.
• Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.
• Develop and maintain effective working relationships with Business Development teams and Local Authorities to acquire new contracts and support packages.
• Commit to join and actively participate in the Skills for Care Managers Network.
• Plan and attend regular meetings with all stakeholders to stay abreast of views and opportunities.

Skills

Leadership

Team management

Budget oversight

Regulated care experience

Stakeholder engagement

Education

SVQ/NVQ Diploma level 5 Health and Social Care

Job description

Cera Care Ltd. is seeking a Registered Branch Manager in Ospringe to lead an ambitious local team and ensure high-quality, compliant home care services. You will develop people and processes, align with regional direction, manage budgets, and partner with Local Authorities to secure new contracts.

This role demands regulatory knowledge, people leadership, and a passion for delivering exceptional care. The successful candidate will drive branch growth, uphold care standards, and foster a