Branch Manager - Tech-Enabled Home Care

Cera Care Ltd; Ospringe; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Training and development

Lifeworks discount platform

Refer a Friend scheme

Job summary

Cera Care Ltd is seeking a passionate leader to drive the growth and development of a branch, aligning with the broader Cera team and technology-enabled care strategy. You will build a high-performing, compliant team and shape care delivery across communities.

Responsibilities include creating person-centred care packages, auditing records for regulatory standards, and managing budgets. The role emphasizes collaboration with Local Authorities and Finance to secure new contracts while championing

Qualifications

• Previous experience working in a regulated care environment is a must.
• SVQ/NVQ Diploma level 5 Health and Social Care would be desirable.
• Registered with SSSC (Scotland only).
• Knowledge of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• A leader, someone comfortable leading a team and overseeing budgets.
• Knowledge of leading a team and working within a multi-disciplinary environment.
• Previous experience as a manager within a domiciliary setting.
• Experience of working with Service Users with additional support or complex needs.

Responsibilities

• Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care.
• Oversee the creation of individualised, person-centred support packages that meet identified outcomes for service users, carers, and authorities.
• Review and amend service packages with branch staff and central teams.
• Regularly evaluate service goals and quality objectives and implement actions for improvements.
• Audit records and files to ensure standards and regulatory compliance.
• Oversee implementation and monitoring of Cera policies and procedures.
• Ensure compliance with statutory and Cera requirements across the service.
• Maintain branch operations within budget with Regional Director alignment.
• Collaborate with Finance to monitor weekly expenditure and budget.
• Build relationships with Business Development teams and Local Authorities to secure new contracts.
• Participate in Skills for Care Managers Network to develop industry profile.
• Attend regular stakeholder meetings to stay aligned with expectations.

Skills

Leadership

Budget oversight

Team management

Multi-disciplinary collaboration

Education

SVQ/NVQ Level 5 Health & Social Care

SSSC registration (Scotland)

Job description

Cera Care Ltd is seeking a passionate leader to drive the growth and development of a branch, aligning with the broader Cera team and technology-enabled care strategy. You will build a high-performing, compliant team and shape care delivery across communities.

Responsibilities include creating person-centred care packages, auditing records for regulatory standards, and managing budgets. The role emphasizes collaboration with Local Authorities and Finance to secure new contracts while championing