Team Support Leader - Real Estate

TN United Kingdom; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Team Lead to join its Real Estate team in London. This role offers a unique opportunity to manage a dedicated PA team, ensuring effective performance management and fostering a supportive environment. You'll be responsible for overseeing team dynamics, facilitating training, and enhancing collaboration across various business units. With a focus on inclusivity and professional growth, this position promises a rewarding career path in a modern office setting. Join a culture that values individuality while contributing to meaningful projects and initiatives.

Benefits

Private medical

Health cash plan

Dental insurance

Life assurance

Critical illness cover

Pension contributions up to 7%

Holiday trading

Bespoke career development

IT training support

Social & community engagement initiatives

Qualifications

• Proven team leadership and workload management experience.
• Effective communication and interpersonal skills for positive relationships.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Manage day-to-day operations of the PA team and ensure adherence to policies.
• Lead training and development initiatives for the PA team.
• Coordinate recruitment and onboarding processes for new PAs.

Skills

Office management experience

Effective communication skills

Team leadership experience

Project management

Problem-solving skills

Interpersonal skills

Confidentiality

Tools

Firm platforms and portals

Job description

Social network you want to login/join with:

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Client:

Fieldfisher

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

4316e71f7509

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

We have an exciting opportunity for a Team Lead to join Fieldfisher's Real Estate team.

In addition to existing PA responsibilities, the Team Lead duties include:

• Day-to-day management of the PA team, being a role model and ensuring adherence to the agreed PA model and Hybrid Policy across the Business Unit.
• Supervise performance management through Clear Review, ensuring full engagement and proper system use by all team members.
• Chair regular PA team meetings to foster teamwork and keep team members updated with key information.
• Participate in monthly Lead PA meetings, ensuring timely completion of actions and proper information cascade.
• Address performance issues with team members, including timekeeping and absenteeism, and develop action plans.
• Manage PA allocations based on business needs, including planning for pinch points.
• Seek regular feedback from Partners/Fee Earners on team performance and update PA Operations Manager accordingly.
• Meet regularly with Business Manager and nominated Partners to improve support and resolve issues.
• Lead on training and development of the PA team.
• Manage the probation process, providing feedback at 6 weeks and at the end of probation, and address concerns with PA Operations Manager.
• Handle planned absences and arrange cover, communicating with relevant stakeholders.
• Coordinate recruitment needs with the Recruitment team.
• Support onboarding of new PAs and assign support buddies.
• Assist with projects across Legal Support Services.
• Undertake additional training as needed.

Experience, skills and Knowledge

• Office management experience and knowledge.
• Effective communication skills.
• Proven team leadership experience, including workload management and collaboration.
• Project management and schedule coordination experience.
• Ability to multitask, prioritize, and stay organized.
• Proficiency in firm platforms and portals, with ability to instruct others.
• Problem-solving skills.
• Strong interpersonal skills for positive relationships across locations.
• Confidentiality and handling sensitive information.
• Empathy, integrity, and honesty.
• Flexibility and openness to change.
• Calmness in challenging situations.

What We Offer:

• Inclusive & Supportive Environment: Hybrid work, open plan spaces, and a culture that values individuality.
• Benefits: Private medical, health cash plan, dental, life assurance, critical illness, pension contributions up to 7%, holiday trading, and more. Details at Reward & Benefits ¦ Fieldfisher.
• Modern Office: Located in City of London with excellent transport links.
• Training & Development: Bespoke career development and IT training support.
• Social & Community Engagement: Clubs, networks, events, and charity initiatives.

Inclusion at Fieldfisher:

We aim to remove accessibility barriers and promote neurodiversity inclusion. Please contact our recruitment team for adjustments; all conversations are confidential. For office accessibility info, visit: Accessing Fieldfisher London ¦ Fieldfisher.

Recruitment process:

• Application via online form and CV submission.
• Introductory call with recruiter (20-30 mins).
• Role-specific interview process, communicated in advance.
• For hybrid roles, in-person office visits and team meetings.
• Typical timeline: 2-3 weeks, with flexible scheduling. Contact us for questions at .

Note: Applications are reviewed on a rolling basis until the role is filled.