Secretary

South West Yorkshire Partnership NHS Trust; Wakefield; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Zusammenfassung

South West Yorkshire Partnership NHS Trust is recruiting a part-time Secretary for Wakefield CAMHS at the Drury Lane Health & Wellbeing Centre. The role involves typing, minute-taking, and administration within an integrated wider admin team, with occasional travel between bases.

You will work 22.5 hours per week, Monday to Friday 8:30am–5:00pm, and must meet GCSE English and RSA II typing qualifications. Applicants should be fully computer literate in Microsoft Office and have strong

Qualifikationen

• Must have GCSE English and a Typing/Word Processing qualification at RSA II or equivalent.
• Fully computer literate in Microsoft Office applications.
• Experience working in an office environment and handling confidential information.

Aufgaben

• Provide a comprehensive secretarial/administrative service to clinical/support services.
• Type letters, reports and general correspondence; minuting meetings.
• Answer telephone calls and manage referrals and information electronically.
• Maintain effective communication with colleagues and external professionals.

Kenntnisse

Copy typing

Note taking

Diary management

MS Word

MS Excel

PowerPoint

Outlook

Teamwork

Ausbildung

NVQ level 3 or RSA III

Tools

SystmOne

Jobbeschreibung

South West Yorkshire Partnership NHS Trust

Secretary

The closing date is 16 November 2026

Wakefield Child and Adolescent Mental Health Service is currently recruiting a secretary based at Drury Lane Health & Wellbeing Centre, Wakefield CAMHS.

We are looking for a secretary who has experience of working within an office environment, who is self-motivated, friendly, able to work accurately under pressure to deadlines and is flexible in their approach. They must be able to use their own initiative and prioritise their workload.

The role is 22.5hrs per week, with office opening hours Monday to Friday 8:30am till 5:00pm.

The applicants will be required to work as part of an integrated wider admin team within the CAMHS service and therefore you will be required to demonstrate a flexible approach to travel as you may be required to cover at different bases of the service.

Any further questions please contact Janine Guthrie, Administration Team Manager, at [e-mail]

Please be aware that you must meet the essential qualification requirements of the role (as described in the person specification) in order to be considered for interview.

Main duties of the job

Duties will be varied and will include receiving telephone calls into the department. Working in Microsoft Office, Word, Excel, PowerPoint, the trust's clinical recording system (SystmOne), typing and word processing letters, reports and general correspondence, also receiving referral information electronically and via the telephone. Receiving general telephone enquiries into the department and liaising with other professionals, taking accurate messages and minuting meetings. Good communication skills and a professional manner is essential.

The successful candidate must be fully computer literate in Microsoft Office and be qualified in GCSE English and hold a Typing/Word Processing qualification to RSA II or equivalent.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve the right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Job responsibilities

The post-holder will:

under the supervision/direction of the Line Manager/Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secretarial/administrative service to clinical/support services, in an efficient and confidential manner.

provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

may work within clinical environments where conflict resolution may be required.

act as principal point of contact for users of the service eg, individuals from within/outside the Trust, service users and members of the public etc.

work flexibly to meet the needs of the service.

develop and maintain good working relationships by being, flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively.

work with sensitivity and have a good understanding of the service provision and issues experienced by its users.

prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of post holder's level of competency or authority to the Line Manager.

work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times.

use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to others user communication difficulties.

ensure the service experience is positive and service user confidentiality is maintained at all times. Treat users of the service, colleagues etc, with respect, dignity, courtesy and in accordance with the Trust's Values.

We do not offer sponsorship for this role. Applicants must have the right to work in the UK without requiring Trust sponsorship.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Experience

• Copy /audio typing if applicable to role
• Note/minute taking
• In using email, maintaining and updating paper and electronic diaries, arranging meetings
• In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
• In working as an effective team member with minimum supervision
• In working in a busy environment with competing demands
• Understanding of the need to maintain strict confidentiality
• In using a degree of initiative
• in organising and prioritising own tasks in order to meet deadlines.
• In working in a caring environment
• In dealing with the public
• Of NHS software programme

Qualifications

• Must be appropriate to the role::
• NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services)
• Or, be able to demonstrate competency at level 3.
• Willingness to undertake further study/development.

Training

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
• Must be willing/able to undergo job development and training and maintain skills

Physical Attributes

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Personal Attributes

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach
• Dress appropriately for the environment
• Ability to travel around the Trust as appropriate to role

Special Knowledge/Skills

• Good written communication skills, with the ability to deal with and prepare routine written correspondence.
• Good verbal communication skills, with the ability to obtain information and pass along comprehensive and confidential messages
• In, decision-making and prioritisation
• Knowledge of Data Protection Act
• Customer care skills
• Good interpersonal skills
• Resilience to pressure and exposure to emotional, distressing situations
• Non-judgemental, empathetic manner
• Able to use observation skills to identify potential risks and act appropriately
• Demonstrates Trust Values
• Able to fulfil the requirements of the Trust's value based induction
• Knowledge of information governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South West Yorkshire Partnership NHS Trust