Team Member - Farmshop South

Tebay Services; Penrith; On-site; GBP 18,000 - 21,000; Full time

Job summary

Tebay Services is seeking a friendly customer assistant to welcome shoppers, share product knowledge, and help ensure a memorable stop at our Westmorland location. You’ll learn about our local producers, allergens, and product dating, while delivering excellent service.

Role involves stocking shelves, tidying displays, and completing daily paperwork with a can-do attitude. Prior retail experience is welcome but not required, as full training is provided.

Qualifications

• Excellent customer service skills and a positive attitude.
• Willingness to learn about products and suppliers.

Responsibilities

• Welcoming and engaging with customers, sharing advice on products, suppliers, food matches and allergens.
• Stock shelves, clean fixtures and maintain displays.
• Display stock to merchandising standards and maintain presentation.
• Complete daily paperwork, ensuring accuracy and compliance with legal requirements.

Skills

Customer service

Team interaction

Job description

Working alongside yourteam of colleagues you will engage with our customers and showcase ourunique offer from the exceptional local producers we work with. Usingyour warm and friendly personality your passion for deliveringexceptional customer service will ensure our customers are given amemorable experience every time they stop with us.

Your responsibilitieswill include;

• Welcoming andengaging with customers, sharing advice on products, suppliers, foodmatches and allergens. You will need to keep up to date with yourproduct knowledge to deliver brilliant customer service
  
• Rolling up your sleeves to ensure shelves are stocked,fixtures are cleaned and our displays are looking their best
• Display stock to ourcreative merchandising standards maintaining presentation andcleanliness standards throughout the days trade
  
• Complete the dailypaperwork, ensure it is accurate and compliant with legal requirements;HACCP, product date management, allergens, be sure to escape anyconcerns.

You should have a positive 'can do mindset, a passion for delivering great customer service and a willingness to learn about our products.If you have previous experience in a retail environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.