Team Member - Farmshop

Westmorland Hotel; Penrith; On-site; GBP 8,000 - 10,000; Full time

Job summary

Westmorland Family in Penrith is seeking a friendly retail team member to welcome customers and share advice on products, local producers, and allergens. Your warm personality and passion for great service will help create a memorable visit every time.

You will help stock shelves, keep fixtures clean, maintain merchandising standards, and handle daily paperwork including HACCP, date checks, and allergen notes. Full training is provided; prior retail experience is welcome but not required.

Job description

Working alongside yourteam of colleagues you will engage with our customers and showcase ourunique offer from the exceptional local producers we work with. Usingyour warm and friendly personality your passion for deliveringexceptional customer service will ensure our customers are given amemorable experience every time they stop with us.

Your responsibilitieswill include;

• Welcoming andengaging with customers, sharing advice on products, suppliers, foodmatches and allergens. You will need to keep up to date with yourproduct knowledge to deliver brilliant customer service
  
• Rolling up your sleeves to ensure shelves are stocked,fixtures are cleaned and our displays are looking their best
• Display stock to ourcreative merchandising standards maintaining presentation andcleanliness standards throughout the days trade
  
• Complete the dailypaperwork, ensure it is accurate and compliant with legal requirements;HACCP, product date management, allergens, be sure to escalation anyconcerns.

You should have a positive 'can do mindset, a passion for delivering great customer service and a willingness to learn about our products.If you have previous experience in a retail environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.Will suit anyone who is interested in visual merchandising and selling quality products.11-3 Tuesday, Wednesday, Thursday, Friday.