Team Member - BP

Moto Hospitality; Southwaite; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Bonus pay

Colleague discount

Enhanced benefits

Funded qualifications

Weekly pay

Job summary

Moto Hospitality at Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT, is hiring a Team Member earning £12.83 per hour. Shifts range 6am–10pm; you’ll help deliver BP’s on-site service and keep displays stocked and welcoming.

You will greet customers, process orders, maintain standards, resolve enquiries, work with colleagues, and help prepare the store for the next day. We offer weekly pay, a discretionary bonus, colleague discounts, and opportunities for funded qualifications.

Qualifications

• Friendly, customer-focused approach.
• Available to work shifts including early mornings and evenings.
• Reliable team player with a positive attitude.

Responsibilities

• Greet customers with a warm, friendly welcome.
• Process orders and requests promptly and accurately.
• Deliver brand standards and exceptional service to drive satisfaction.

Skills

Customer service

Teamwork

Adaptability

Communication

Job description

Shifts: Between 6am and 10pm
Address:

Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Team Member - £12.83 per hour

Shifts: Between 6am and 10pm
Address:

Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Are you ready to be our next BP Team Member?

Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP's premium quality fuels and exceptional customer service as we transform the UK's rest stop experience.

What We Offer Our Team Members

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What You'll Be Doing As a Team Member

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store ready for the following days trade

We're Looking For In You

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What We Value

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers

• Hourly rates of pay may differ for under 18's
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to week's salary based on average hours worked over a defined period.

INDLP