Team Member

The Coffee House; Sefton; On-site; GBP 15,153 - 20,664; Full time

Job summary

The Coffee House is seeking friendly and proactive individuals for permanent roles based in Sefton, England. Responsibilities include serving coffee and food, handling payments, and maintaining cleanliness. Ideal candidates will demonstrate professionalism, teamwork, and a positive attitude. Working hours range from 10 to 30 hours per week, with pay up to £13.05 per hour depending on age and experience. Applicants are encouraged to reapply if not contacted within 14 business days.

Responsibilities

• Welcome customers with a smile and create a friendly, positive first impression.
• Respond to customer questions, feedback, and concerns professionally and proactively.
• Prepare and serve coffee, drinks, and food to our brand’s high standards.
• Operate the till and handle cash and card payments accurately.
• Maintain cleanliness and organisation throughout the store.
• Follow food safety, hygiene, and health & safety procedures.
• Monitor stock levels and replenish supplies as needed.
• Work collaboratively with your team to deliver efficient service.
• Communicate clearly with colleagues and management.
• Take initiative to address issues and support colleagues.
• Demonstrate professionalism, reliability, and a positive attitude.
• Support other reasonable duties as directed by the manager.

Job description

Job Details

Hours: Minimum contracts available from 10 - 30 hours per week

Salary: Up to £13.05 per hour (dependent on age and experience)

Job type: Permanent

Responsibilities

• Welcome customers with a smile and create a friendly, positive first impression.
• Respond to customer questions, feedback, and concerns professionally and proactively.
• Prepare and serve coffee, drinks, and food to our brand’s high standards.
• Operate the till and handle cash and card payments accurately.
• Maintain cleanliness and organisation throughout the store, including front‑of‑house and back‑of‑house areas.
• Follow all food safety, hygiene, and health & safety procedures.
• Monitor stock levels and replenish supplies as needed.
• Work collaboratively with your team to deliver efficient service, especially during busy periods.
• Communicate clearly with colleagues and management to keep daily operations running smoothly.
• Take initiative to step in and address issues, support colleagues, or work flexibly when gaps are identified.
• Demonstrate professionalism, reliability, and a positive attitude in every interaction.
• Support other reasonable duties as directed by the manager.

Additional Information

We encourage you to apply again in the future if you do not hear back within 14 business days.