Store Team Member

Bristol Airport; Wrington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training package

Flexible shifts

Free meals

Holiday entitlement

Pension scheme

Job summary

SOHO Coffee Co at Bristol Airport is looking for friendly team members to deliver great coffee and food with a welcoming smile. You will join a team that cherishes guest experience and works together to keep service smooth across shifts.

Key requirements include flexible shift patterns, a willingness to learn, and a commitment to high standards. A 5-year reference, basic checks, and identity documents are requested to support a safe, compliant operation.

Qualifications

• Shift patterns are required and flexible to cover operations.
• 5 year employment/education reference required.
• Basic criminal check required (Paid by SOHO).
• NI number and ID (Passport/National ID/work permit) requested.

Skills

People skills

Team player

Attention to detail

Energetic

Education

5 year reference

Job description

This is an exciting opportunity to join our fabulous team.

You will be part of the team that will be the driving force in store, delivering our vision of:

Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.

You will do this through collaboration with the team to fulfil our mission:

• Good is always served.
• To curate quality product and welcoming environments, to secure the return visit.
• To always be good for colleagues and customer.

We work together to achieve this through demonstration of our company values, these are:

• Be consistently good - Part of our ethos is about not overstating who we are, so for us being 'good' really is good enough, and it's what we strive for. When we say 'good' we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
• Be proud to serve - As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
• Be the good in someone's day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It's the little things that matter, and the smallest thing can add some good to a person's day.

The Perks of the Job:

• Great training package & development.
• Flexible shift patterns to ensure our teams enjoy a good work/life balance.
• Free meal and two free drinks whilst on duty.
• Your Big Event extra day's holiday each year.
• Pension scheme to help you plan your future.

AND… this is not just a job … being part of a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.

What we need from You:

• A love of people, good food and an appreciation of great coffee.
• A strong team ethic – developing a team who achieve success together, and who look after each other.
• High standards in all you do, with great attention to detail, inspiring those behaviours in others.
• Bags of energy and enthusiasm.

What we stand for:

It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in:

• BEING GOOD and DOING GOOD.
• Ensuring our team enjoy a good work/life balance linked to shift patterns.
• Being part of our local community.
• Being a fair employer – no zero contracts for permanent team.
• Positively employing young people entering work –paying an adult wage, with protected hours.
• Celebrating family – a free big event day per year.
• Celebrating diversity – we are proud to be an inclusive employer.

Requirements:

• Shift patterns (3am to 12:30pm, 4am to 13:00pm, 12pm to 9pm)
• 5 year employment/Education reference required
• Basic criminal check required (Paid by SOHO)
• NI Number and ID (Passport/National ID card/Work Permit)

Why join us:

• Company pension.
• Discounted or free food.
• Store discount.
• Excellent training programmes.
• Access to apprenticeships after 6 months' service.
• Additional leave - Entitlement of 28 days holiday per year, increasing after 5 years' service to 33 days.

Benefits:

• Additional leave.
• Discounted or free food.
• Employee discount.
• On-site parking.
• Store discount.

Schedule:

• 10 hour shift.
• 8 hour shift.
• Day shift.
• Night shift.
• Weekend availability.