Team Member

WSH Group

Patchway

On-site

GBP 14,000 - 21,000

Part time

7 days ago
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Benefits offered by this job

Meal on shift
Pension scheme
28 days leave
Birthday day off
Employee discounts
Career development

Job summary

WSH Group, in partnership with Benugo and John Lewis, is seeking an exceptional Team Member to support Front of House across two renowned brands in their in-store cafes.

This part-time role offers 10–20 hours per week with a pay of £12.71 per hour. You will help maintain service standards, handle tills as needed, and assist with kitchen and front-of-house tasks.

Join a team committed to quality, local sourcing, and delivering a memorable food experience for customers in busy retail spaces.

Qualifications

  • Customer service experience preferred.
  • Ability to work across Front of House and Kitchen duties.
  • Willingness to learn and follow food safety procedures.

Responsibilities

  • Maintain customer experience to the highest standard.
  • Assist with front of house and back of house duties.
  • Organise deliveries and stock fridges using FIFO.
  • Clear tables and keep a clean working environment.
  • Ensure labels and prices are correct and up to date.
  • Assist with tills, take orders, and serve food and drinks.
  • Follow food safety, allergen and hygiene procedures.
  • Collaborate with colleagues to meet service targets.
  • Attend training and development courses as requested.
  • Represent WSH and John Lewis professionally.
  • Carry out other duties as required by management.

Skills

Positive can-do attitude
Strong communication
Good organisational skills
Work under pressure
Reliable and team player
Self motivated

Job description

When we foundedBenugowe had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. TheBenugobrand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

We are incredibly proud to be growing our partnership withJohn Lewisto deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.

We are seeking an exceptionalTeam Memberto support the Front of House team in excellence. This is a rare opportunity representing two respected brands, delivering an outstanding food experience that reflects innovation, quality, and attention to detail at every level

Contract:Part Time (Must be able to work Thursday, Friday and Saturday)

Hours: 10 -20 hours

Salary: £12.71

  • Ensuring the customer experience is maintained to the highest standard at all times.
  • Assisting with any kitchen, front of house and back of house cleaning duties.
  • To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
  • Assisting with clearing tables and maintaining a clean working environment.
  • To ensure all labels and prices are correct.
  • Maintain awareness of promotions, pricing and product information.
  • To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
  • Follow food safety, allergen and hygiene procedures at all times.
  • Work collaboratively with colleagues to meet service targets and maintain smooth operations.
  • To attend all training and development course as requested.
  • To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
  • To carry out any other reasonable duties as required by management.
  • Positive can-do attitude
  • Strong communication skills
  • Good organisational skills
  • Ability to work under pressure to meet the business needs
  • Reliable and able to work well within a team
  • Self motivated and proactive
  • Meal on shift
  • Endless tea and coffee on shift
  • Enrolment into the WSH pension scheme
  • 28 days annual leave (plus extra day for your birthday off)
  • Enhanced maternity, paternity and family friendly leave with length of service
  • Access to everyday discounts and communication portal
  • Employee Assistance Programme and qualified Mental Health First Aiders
  • Cycle to Work scheme
  • Opportunity to develop and further your career in an exciting company
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