Team Member

The Cyclist; Greater London; On-site; GBP 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Competitive rate

Training & development

Career progression

Referral scheme £1000

Birthday day off

Cycle to work

30% staff discount

End-of-year party

EAP

Job summary

The Cyclist is seeking an Experienced Front of House Team Member to join our lively crew in Greater London. You will own the floor, wow guests, and deliver service that sparkles in a fast-paced hospitality setting.

We value flair, initiative, and a genuine, community-driven mindset. Benefits include development opportunities, team events, and an awesome referral scheme—earn up to £1000 per successful referral.

Qualifications

• Passion for delivering guest-first service.
• Ability to learn quickly and take initiative in a busy venue.
• Strong communication and a positive, client-facing demeanor.

Responsibilities

• Welcome guests warmly and take orders with a smile.
• Ensure smooth guest journey and polished service.
• Stay calm and positive in a fast-paced environment.
• Collaborate with team to reflect the brand in interactions.
• Embrace learning and take on new responsibilities.

Skills

Guest service

High energy

Team collaboration

Communication

Job description

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we're proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You'll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials - a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you canearn up to £1000per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get30% discountacross all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!