Team Member

Bat and Ball Covent Garden; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training and development

Career progression and promotions

Team trips and socials

Employee Assistance Programme (EAP)

Referral scheme up to £1000

Job summary

Bat and Ball Covent Garden is seeking an Experienced Front of House Team Member to join our lively crew. You will welcome guests, take orders with a smile, and help deliver a memorable guest journey in a fast-paced venue.

You thrive on delivering standout service, communicate with flair, and value teamwork. This is a fantastic place to grow your career within an award-winning, expanding hospitality business that celebrates individuality and community spirit.

Qualifications

• Passion for delivering outstanding, guest-first service.
• Fast learner with initiative and personality.
• Thrives in a high-energy venue with a supportive team.
• Willing to grow within an award-winning company.

Responsibilities

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey.
• Anticipate needs, deliver polished service, and leave guests feeling special.
• Stay cool and positive in a busy, high-energy environment.
• Collaborate with the team to reflect our brand in every interaction.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest-first service

Excellent communication

Fast-paced environment

Team collaboration

Growth mindset

Job description

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we're proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You'll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials - a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you canearn up to £1000per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get30% discountacross all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!