Team Manager — Supported Living Leader (32 Days Holiday)

Turning Point UK; Birmingham; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

32 days holiday

Not-for-profit employer

Job summary

Turning Point UK is launching a new Birmingham supported living service and seeks an experienced Team Manager to lead and develop support teams. You will oversee day-to-day operations, ensure high-quality, person-centred care, and work to meet contractual and financial targets while upholding safeguarding and governance standards.

Join a not-for-profit organisation that reinvests every penny into services, with a strong commitment to empowering adults with learning disabilities and mental health

Qualifications

• Proven experience leading teams within a health or social care environment.
• Experience supporting adults with complex and multiple needs.
• Understanding of learning disabilities, mental health needs, and the Mental Health Act.
• Experience in recruitment, performance management, coaching, and staff development.
• Strong knowledge of safeguarding, quality assurance, governance, and risk management.
• Experience working within services regulated by the Care Quality Commission (CQC).
• Ability to manage resources, budgets, and operational performance effectively.
• Excellent communication and relationship-building skills with families, professionals, and external partners.

Responsibilities

• Lead, motivate, and develop teams through effective recruitment, induction, supervision, performance management, and wellbeing support.
• Create a positive culture that reflects Turning Point's values and promotes learning, accountability, and continuous improvement.
• Ensure services remain safe, compliant, and inspection-ready through effective governance, safeguarding, audits, risk management, and quality assurance processes.
• Support the management of budgets, staffing resources, and operational performance to ensure sustainable and high-quality service delivery.
• Support referrals, assessments, transitions, and service development activities.
• Maintain accurate records and ensure compliance with GDPR and organisational policies.
• Use performance data and digital systems to identify opportunities for improvement and enhance service delivery.
• Provide management cover when required and, in exceptional circumstances, support frontline delivery to maintain safe services.

Job description

Turning Point UK is launching a new Birmingham supported living service and seeks an experienced Team Manager to lead and develop support teams. You will oversee day-to-day operations, ensure high-quality, person-centred care, and work to meet contractual and financial targets while upholding safeguarding and governance standards.

Join a not-for-profit organisation that reinvests every penny into services, with a strong commitment to empowering adults with learning disabilities and mental health