Team Manager Operations

SGN; Dundee; On-site; GBP 46,000 - 58,000; Full time

Benefits offered by this job

Pension

Maternity Leave

Life Assurance

HolidayPlus

Virtual GP

Employee Assistance Programme

Discounts

Job summary

SGN in Dundee is seeking a Team Manager (Operations) to oversee field-based operations and manage teams across emergency, repair, and connection activities, ensuring safety and efficiency. The role demands strong leadership, budgeting, and stakeholder communication to deliver exceptional service.

The position is office-based, full-time, with a competitive salary and a comprehensive benefits package including pension, enhanced maternity leave, life assurance and wellbeing services.

Qualifications

• Extensive knowledge of gas industry, legislation and health & safety policies.
• Strong leadership, organisational and problem-solving skills.
• Excellent communication at all levels, within and beyond the team.
• Commitment to safety and coaching/leadership.
• Able to work on own initiative and manage field operations.

Responsibilities

• Manage operational activities within budget allocations.
• Lead SGN employees and contractors across Emergency, Repair, Replacement, Connections & Competency processes.
• Ensure safe, efficient, and effective service for customers.
• Drive performance improvements and embrace innovation.

Skills

Gas industry knowledge

Leadership

Communication

Safety awareness

Driving standard

Job description

Team Manager (Operations)

Dundee | £46.1k - £57.8k per annum (dependent on skills and qualifications)

Ful -time | Office based Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

Team Manager (Operations) Dundee | £46.1k - £57.8k per annum (dependent on skills and qualifications) Ful -time | Office based Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

REQ6088

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

• Managing operational activities within budget allocations.
• Managing both SGN employees and contractors across all the range of operational activities, including the Emergency, Repair, Replacement, Connections & Competency processes.
• Providing a safe, efficient and effective service to all of our customers.
• Managing performance, delivering improvements in performance by embracing innovation and challenging the norm.

What You Will Need

• An extensive knowledge of the gas industry, legislation, and related health and safety policies and procedures is essential.
• Highly motivated with a flexible and positive approach to work.
• Good leadership, organisational, diagnostic and problem-solving skills and be able to act on your own initiative.
• Effective communication skills at all levels, within and beyond your own team.
• Committed to safety and to providing coaching & leadership.
• Be prepared to do extra to support colleagues during high workloads and incidents.
• Be prepared to be mainly field based out on-site driving team performance
• A full clean UK Driving License is essential for this role

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

About us | Benefits | Diversity and inclusion

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