Team Manager Operations

Cornerstone; Dundee; Sur place; GBP 46 000 - 58 000; Plein temps

Avantages offerts par ce poste

Joint-contribution pension

Enhanced maternity & family leave

Life assurance

HolidayPlus

Virtual GP & Employee Assistance

retail and leisure discounts

Résumé du poste

SGN’s Dundee team is seeking a proactive Team Manager (Operations) to oversee day-to-day operations, manage both staff and contractors, and ensure a safe, efficient service for customers. This role is office-based in Dundee with field-based elements and requires strong leadership and safety focus.

Candidates should have extensive gas-industry knowledge, excellent communication, and a full UK driving licence.

Qualifications

• Extensive knowledge of the gas industry, legislation, and related health and safety policies.
• Strong leadership, organizational and problem-solving abilities.
• Excellent communication skills across levels.
• Committed to safety and to providing coaching and leadership.
• Be prepared to be field based and to drive team performance.
• Full clean UK Driving Licence is essential for this role.

Responsabilités

• Managing operational activities within budget allocations.
• Managing both SGN employees and contractors across all range of operational activities.
• Providing a safe, efficient and effective service to all customers.
• Managing performance and delivering improvements by embracing innovation and challenging the norm.

Connaissances

Leadership

Communication

Problem solving

Safety awareness

Driving license

Description du poste

Team Manager (Operations)

Dundee | £46.1k - £57.8k per annum (dependent on skills and qualifications)

Ful -time | Office based

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

REQ6088

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

• Managing operational activities within budget allocations.
• Managing both SGN employees and contractors across all the range of operational activities, including the Emergency, Repair, Replacement, Connections & Competency processes.
• Providing a safe, efficient and effective service to all of our customers.
• Managing performance, delivering improvements in performance by embracing innovation and challenging the norm.

What you will need

• An extensive knowledge of the gas industry, legislation, and related health and safety policies and procedures is essential.
• Highly motivated with a flexible and positive approach to work.
• Good leadership, organisational, diagnostic and problem-solving skills and be able to act on your own initiative.
• Effective communication skills at all levels, within and beyond your own team.
• Committed to safety and to providing coaching & leadership.
• Be prepared to do extra to support colleagues during high workloads and incidents.
• Be prepared to be mainly field based out on-site driving team performance
• A full clean UK Driving License is essential for this role

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

Why SGN?

SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

About us | Benefits | Diversity and inclusion