Team Manager - Food - Vangarde Monks Cross

Marks & Spencer Plc; York and North Yorkshire; Remote; GBP 32,000 - 40,000; Full time

Job summary

Marks & Spencer Plc is seeking a Designate Team Manager for UK operations. You will lead from the shop floor, setting pace, raising standards and inspiring a multi-skilled team to deliver standout service and strong commercial results, even under pressure.

We are looking for confident, people-first leaders who thrive in fast-moving environments and can coach and develop others while embracing change and new ways of working. This role emphasizes service excellence and inclusion on the shop floor.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness; uses data/insight to drive results.
• Able to coach, develop and performance-manage with clarity and empathy.
• Comfortable with difficult conversations and change.
• Digital confidence and openness to new ways of working.

Responsibilities

• Lead on the shop floor to set pace, raise standards and deliver strong commercial results.
• Inspire and develop a multi-skilled team with high service standards.
• Own standards, safety, availability and operational excellence.
• Use data and insight to drive performance and commercial results.
• Model great service, inclusion, and M&S values.

Skills

Team leadership

Data-driven

Coaching

Difficult conversations

Adaptability

Digital confidence

Inclusion

Job description

Designate Team Manager - UK

13:21

Team Manager

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we're looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.