Team Manager - Domestic Abuse Housing & Support Services

Morgan Hunt UK Ltd; Nottingham; Hybrid; GBP 32,000 - 33,000; Full time

Job summary

Morgan Hunt UK Ltd is seeking an experienced Team Manager to lead a trauma-informed, survivor-centred team supporting women and children affected by domestic abuse. The role combines hands-on leadership with safeguarding, risk management and partnership development to ensure high-quality service delivery.

The post involves line management of Survivor Advocacy Support Workers, supervision, staff development and active participation in multi-agency forums.

Qualifications

• Experience supporting survivors of domestic abuse or individuals with complex needs.
• Experience in a leadership, senior practitioner, supervisory or management role.
• Strong safeguarding, risk assessment and case management experience.
• Experience working with partner agencies in multi-agency settings.
• Knowledge of homelessness, housing and support options for women and children.

Responsibilities

• Lead the delivery of trauma-informed support to women and children.
• Oversee service delivery, manage risk and safeguarding.
• Develop partnerships and contribute to service improvement.
• Line manage and motivate Survivor Advocacy Support Workers.
• Provide supervision and reflective practice, including case support.
• Support recruitment, induction and staff development.
• Represent the service at multi-agency meetings.
• Support planning, quality assurance and reporting.
• Oversee data collection, recording and reporting.
• Promote health, safety and wellbeing across the service.
• Ensure safeguarding procedures are consistently followed.

Skills

Leadership

Safeguarding

Risk assessment

Case management

Partnership work

Multi-agency work

Communication

People management

Job description

Team Manager - Domestic Abuse Housing & Support Services

Salary: £31,888 per annum

Hours: 37 hours per week

Position: Temp to Perm - Hybrid options available after probation period

DBS: Enhanced DBS required

Role: Women only community

About the Role

We are looking for an experienced

Team Manager, Senior Practitioner or experienced support professional to lead a dedicated team delivering trauma-informed, survivor-centred support to women and children experiencing domestic abuse.

This is a hands-on leadership role where you will support your team, oversee service delivery, manage risk and safeguarding, develop partnerships and contribute to the continued improvement of accommodation-based services.

Key Responsibilities

• Lead the delivery of high-quality, trauma-informed support to women and children.
• Ensure support is tailored to individual needs, risks and strengths.
• Promote effective safeguarding, risk management and safe working practices.
• Line manage, support and motivate a team of Survivor Advocacy Support Workers.
• Provide regular supervision, reflective practice and case support.
• Support recruitment, induction and ongoing staff development.
• Develop and maintain strong relationships with partner agencies.
• Represent the service at multi-agency meetings and forums.
• Support service development, planning and continuous improvement.
• Oversee accurate data collection, recording and reporting.Support quality assurance and ensure services meet required standards.
• Promote health, safety and wellbeing across the service.
• Ensure safeguarding and risk management procedures are consistently followed.

About You

You will ideally have:

• Experience supporting survivors of domestic abuse or individuals with complex needs.
• Previous experience in a

leadership, senior practitioner, supervisory or management role.

• Strong experience in

safeguarding, risk assessment and case management.

• Experience working alongside partner agencies and within multi-agency settings.
• An understanding of domestic abuse and its impact on women and children.
• Knowledge of homelessness, housing and support options available to women and children.
• Understanding of risk assessment processes such as

DASH/MARAC.

• Knowledge of trauma-informed and survivor-centred approaches.
• Strong leadership and people-management skills.
• Excellent communication and relationship-building abilities.
• The ability to manage competing priorities and work flexibly.
• A compassionate, non-judgemental and empowering approach.

Qualifications

domestic abuse, social care or a related field is desirable.

Management training is desirable, or you should be willing to undertake this.