Team Manager — Disability Services & Active Support Lead

Conwy County Borough Council; Llanrhos; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Conwy County Borough Council is seeking a Team Manager to lead the Integrated Disability Services, overseeing a staff team and ensuring high-quality care, with emphasis on Active Support, Positive Behaviour Support and reducing restrictive practices.

You will promote person-centred planning, empower service users, manage operations, ensure RISCA compliance, and drive continuous improvement. Welsh language skills desirable.

Qualifications

• Diploma Level 5 in leadership and care or NVQ equivalent
• At least 10 years’ experience with disabled people across the lifespan
• At least 5 years’ senior experience in a regulated social care service
• Sound knowledge of Positive Behaviour Support and ability to achieve a Level 4 PSP qualification
• Experience managing people in performance and attendance

Responsibilities

• Lead the management and development of the Integrated Disability Services team
• Ensure compliance with standards within the regulated service
• Deliver services in line with the Social Services and Well-being (Wales) Act
• Provide workforce and performance information / data
• Foster a warm, trusting, honest and caring culture and supervise coordinators and support workers

Job description

Conwy County Borough Council is seeking a Team Manager to lead the Integrated Disability Services, overseeing a staff team and ensuring high-quality care, with emphasis on Active Support, Positive Behaviour Support and reducing restrictive practices.

You will promote person-centred planning, empower service users, manage operations, ensure RISCA compliance, and drive continuous improvement. Welsh language skills desirable.