Team leader - Worcester

Medical Update Online; Worcester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

24/7 Employee Assistance

Free Online GP access

Health Cash Plan

Wagestream

Cycle to Work

Job summary

Medical Update Online is recruiting for a Team Leader to oversee a Worcester-based care service supporting four young adults transitioning from residential college to their new home. You will lead Senior Support Workers and Support Workers, ensuring person-centred care, compliance, and strong performance across sites.

You will work with the Locality Manager and other departments to maintain service quality, drive improvements, and support a team dedicated to compassionate, individual outcomes.

Qualifications

• PBS experience with adults with learning disabilities/autism.
• Experience supervising and supporting a team.
• Strong understanding of person-centred plans and safeguarding.

Responsibilities

• Lead day-to-day running of the service and support staff.
• Ensure regulatory compliance with the deputy manager.
• Develop activity plans and oversee risk assessments.

Skills

PBS experience

Leadership

Team supervision

Person-centred approach

Communication

Job description

We are recruiting on behalf of our client, a well-established and values-driven care provider dedicated to delivering exceptional, empowering support to individuals with complex needs.

Our client is committed to creating warm, nurturing environments where individuals can thrive, supported by highly trained and compassionate teams. With a strong focus on innovation, continuous improvement, and person-centred care, the organisation prides itself on achieving meaningful and positive outcomes for every individual it supports.

This job role covers multiple locations within Worcester. One of them is located in a lovely residential area of the city called St Peters and will support 4 Young Adults moving from residential college to their first home in the local community.

About the role

As a Team Leader you will ensure the smooth day-to-day running of the service, providing support to staff and delivering high-quality, enabling care to those we support. You will assist the deputy manager in ensuring regulatory compliance. You won't be alone in this; you'll lead a team of Senior Support Workers and Support Workers, with additional support from other departments and your Locality Manager will also be on hand to support you.

This job role covers multiple sites and Positive Behaviour Support Experience is necessary. Drivers with access to a vehicle are preferred.

Key Responsibilities

• Individual Outcome and Well-being: Ensure each individual has a detailed, person-centered support plan. Promote healthy lifestyles, manage risks, encourage relationships, and maintain compliance with the Health and Social Care Act.
• Activity Planning: Develop flexible activity plans for each individual, incorporating opportunities for development, new experiences, and regular engagement through meetings and reviews.
• Financial Support: Assist individuals in applying for benefits, managing finances, and ensuring proper budgeting through support plans.
• Medication Management: Support individuals in self-administering medication, facilitate regular medication reviews, and ensure adherence to the Mental Capacity Act principles.
• Accommodation and Environment: Oversee health and safety policies, ensure accessible environments tailored to individual needs, and maintain robust environmental risk assessments.
• Leadership and Team Management: Recruit and support a team through induction, training, supervision, personal development plans, and regular team meetings. Ensure the service meets key performance indicators, adheres to quality assurance frameworks, and embodies core values.

About You

• Experience working with adults with learning disabilities and/or autism, ideally within a supported living setting.
• Previous Team Leader or Senior Support Worker experience, with experience supervising and supporting a team.
• Positive Behaviour Support (PBS) experience is essential.
• Experience supporting individuals with complex needs, promoting independence, choice and person-centred outcomes.
• Good understanding of person-centred support plans, risk assessments, safeguarding and regulatory requirements.
• Experience with medication management and understanding of the Mental Capacity Act would be beneficial.
• Experience supporting with staff induction, supervision, training and performance/development.
• Driver with access to a vehicle preferred, as the role covers multiple sites.
• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.