Team leader - Woodsetton, Dudley

Medical Update Online; Dudley; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

24/7 Employee Assistance

Free Online GP access

Health Cash Plan

Cancer Cover

Menopause support

Flexible pay with Wagestream

Life Assurance

Job summary

Medical Update Online is seeking a Team Leader for a specialist supported living service in Woodsetton, Dudley. You will lead a team of Senior Support Workers and Support Workers, oversee day-to-day operations and support regulatory compliance.

The role requires PBS experience, and drivers with access to a vehicle are preferred as the service covers multiple sites. You will develop person-centred support plans and supervise staff through induction, training and performance reviews.

Qualifications

• Experience leading a team of support workers in a care setting.
• Positive Behaviour Support (PBS) experience is essential.
• Strong understanding of person-centred care and regulatory requirements.
• Experience working with adults with learning disabilities and/or autism.

Responsibilities

• Ensure day-to-day running of the service and high-quality care.
• Lead induction, training, supervision and performance development for staff.
• Support achievement of KPIs and quality assurance frameworks.

Skills

Team leadership

PBS experience

Regulatory compliance

Complex needs

Supported living

Job description

We are recruiting on behalf of our client, a well-established and values-driven care provider dedicated to delivering exceptional, empowering support to individuals with complex needs.

Our client is committed to creating warm, nurturing environments where individuals can thrive, supported by highly trained and compassionate teams. With a strong focus on innovation, continuous improvement, and person-centred care, the organisation prides itself on achieving meaningful and positive outcomes for every individual it supports.

The service is a specialist supported living service in Woodsetton, Dudley consisting of 3 flats, providing support for adults with learning disabilities and/or autism. They support individuals to achieve their personal goals and reach their full potential and to live wonderfully normal lives in the community and their own home.

About the role

As a Team Leader you will ensure the smooth day-to-day running of our service, providing support to staff and delivering high-quality, enabling care to those we support. You will assist the deputy manager in ensuring regulatory compliance. You won't be alone in this; you'll lead a team of Senior Support Workers and Support Workers, with additional support from other departments and your Locality Manager will also be on hand to support you.

This job role covers multiple sites and Positive Behaviour Support Experience is necessary. Drivers with access to a vehicle are preferred.

Key Responsibilities

• Individual Outcome and Well-being: Ensure each individual has a detailed, person-centered support plan. Promote healthy lifestyles, manage risks, encourage relationships, and maintain compliance with the Health and Social Care Act.
• Activity Planning: Develop flexible activity plans for each individual, incorporating opportunities for development, new experiences, and regular engagement through meetings and reviews.
• Financial Support: Assist individuals in applying for benefits, managing finances, and ensuring proper budgeting through support plans.
• Medication Management: Support individuals in self-administering medication, facilitate regular medication reviews, and ensure adherence to the Mental Capacity Act principles.
• Accommodation and Environment: Oversee health and safety policies, ensure accessible environments tailored to individual needs, and maintain robust environmental risk assessments.
• Leadership and Team Management: Recruit and support a team through induction, training, supervision, personal development plans, and regular team meetings. Ensure the service meets key performance indicators, adheres to quality assurance frameworks, and embodies core values.

About You

• Experience working with adults with learning disabilities and/or autism, ideally within a supported living setting.
• Previous Team Leader or Senior Support Worker experience, with experience supervising and supporting a team.
• Positive Behaviour Support (PBS) experience is essential.
• Experience supporting individuals with complex needs, promoting independence, choice and person-centred outcomes.
• Good understanding of person-centred support plans, risk assessments, safeguarding and regulatory requirements.
• Experience with medication management and understanding of the Mental Capacity Act would be beneficial.
• Experience supporting with staff induction, supervision, training and performance/development.
• Driver with access to a vehicle preferred, as the role covers multiple sites.
• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.