Team Leader - Wolverhampton

Chopstix Group; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and rapidly expanding business where your leadership can shine! This role offers the opportunity to guide a passionate team in delivering exceptional customer service and culinary experiences. With a commitment to innovation and teamwork, you'll help create a vibrant atmosphere that prioritizes customer happiness. Enjoy a range of perks, including employee discounts and career development opportunities, as you embark on a rewarding journey in a fun and flavorful environment. If you're ready to take the lead, this is the perfect opportunity for you!

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt-in Health Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support

Access to Wages in Advance

Career Development

Qualifications

• Extensive experience in customer service and leadership.
• Ability to train and motivate a team effectively.

Responsibilities

• Lead and inspire the team to achieve exceptional results.
• Ensure customer satisfaction through a flavorful dining experience.

Skills

Customer Service Experience

Leadership & Management

Training & Coaching

Problem Solving

Time Management

Communication Skills

Job description

Join the Chopstix Revolution!

For the Flavour Cravers!

Step up, stand out! Experienced leaders wanted to drive our teams forward.

Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

Who Are We?

Chopstix is not just a restaurant; we're a movement! Offering bold Chinese flavours, we're looking for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

At Chopstix, we are guided by our core values rooted in our DNA:

• We Take Pride: Putting our whole heart into every task, ensuring our dedication and passion are reflected in our work.
• We are All In Together: Supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
• Being Quick To Shift: Our industry demands adaptability; we need people who can meet new challenges with agility and resourcefulness.
• We Lead The Way: Always trying new things and shaking things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

What Do We Want?

Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you! We are looking for a Team Leader with a fantastic attitude and a commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks to assist and supervise the back of house teams as needed.

You will be the face of the store, helping your manager lead and inspire the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. Your focus will be on ensuring our customers' happiness by providing a flavorful dining experience every time.

Perks That Pack a Punch!

• Employee Discount
• Online Discounts in High Street Stores
• Opt-in Health Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Career Development via our Career Pathway
• Bonus/Incentive Schemes
• Free Meals on Shift
• Refer A Friend Scheme

Are You?

• Customer focused?
• Hands-on?
• Organized?
• Team Player?
• People focused?
• Self-motivated & have Integrity?

Skills & Experience

• Extensive experience in customer service
• Background in Leadership & Management
• Ability to train & coach a team
• Problem solver
• Effective time management
• Results driven — people, quality, service, environment, sales & profitability
• Excellent communication skills

If you have what it takes and are looking for a great career, apply now! Please submit an up-to-date CV to get started.