Team Leader (Supported Housing)

Homeless Link; Shepton Mallet; On-site; GBP 28,000; Full time

Job summary

A leading charity organization is seeking a Team Leader for their Supported Housing service in Mendip. This role involves leading a team to support individuals with a history of homelessness, applying a trauma-informed approach, and providing high-quality care. The position offers competitive pay, career development opportunities, and a supportive work environment.

Benefits

27 days annual leave plus bank holidays

30% staff discount at charity shops

Wellbeing support and counselling sessions

Generous pension scheme

Free monthly training sessions

Qualifications

• Experience working with people with challenging behaviours.
• Knowledge and understanding of support requirements for social exclusion.

Responsibilities

• Leading and guiding a dedicated team.
• Delivering high-quality, person-centered support.
• Working flexibly across multiple housing locations.

Skills

Experience with complex needs

Knowledge of care and support

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role:Team Leader (Supported Housing)

Salary:£27,810 per year

Hours:37.5 hours per week | Happy to consider a reduction of hours

Contract type:Permanent

Location:Mendip, Shepton Mallet & Frome

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Participation in an out-of-hours on-call rota
• Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM

Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs.

The Role:

Step into a meaningful role as a Team Leader in our Supported Housing service in the heart of Mendip!

Join our incredible Mendip Off The Streets team, where you’ll be making a real difference in the lives of individuals with a history of homelessness. This is more than just a job—it’s an opportunity to lead change and empower lives.

What You’ll Be Doing:

• Working flexibly across multiple supported housing locations in Mendip
• Supporting clients with a wide range of needs and complexities
• Holding your own caseload and delivering high-quality, person-centred support
• Applying a strength-based, trauma-informed approach in everything you do
• Leading and guiding a small, dedicated team to success

If you're passionate about people, driven to lead, and ready to create lasting change—we’d love to hear from you!

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Knowledge and understanding of the care and support requirements of people experiencing social exclusion.
• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

There are many great reasons to join our team!

• Great opportunities for career development andfree monthly training sessionsfrom experienced facilitators
• Wellbeing-related support/advice, andup to 6 free counselling sessionsthrough our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discountat Julian House charity shops
• 20% staff discountat Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through ourSimply Health Scheme
• A supportive culture wherestaff feedback is highly valuedand regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!