Team Leader, Support Services - Care & Advocacy (Liverpool)

THE DISABILITIES TRUST; Liverpool; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme (EAP)

Group life assurance

Eye care vouchers

Free parking

Company pension scheme

Long service and staff awards

Simply Health insurance cash plan

Job summary

Brainkind is seeking a Team Leader for Support Services in Liverpool to lead a team of care staff and deliver quality social and vocational support at Redford Court. You will work to the individuals' support plans, coordinate day-to-day operations and ensure regulatory standards are met.

The role requires NVQ/QCF Level 3 in HSC (or willingness to work towards), prior care experience, and strong communication, planning and organisational skills.

Qualifications

• NVQ / QCF level 3 HSC or willingness to work towards within 12 months.
• Previous experience of working in a care setting.
• Demonstrate ability to be flexible and adaptable in approach, being able to prioritise, plan and organise the workload.
• Excellent communication skills to communicate effectively on all levels.
• Good time keeping, time management attendance skills.

Responsibilities

• Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
• To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
• To undertake any reasonable traveling requirements to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
• To set and communicate high standards of care and professional conduct within the team supervised.
• To lead and support compliance with Brainkind quality audits.
• To lead and support in health and safety duties as appropriate.
• To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
• Represent Brainkind at meetings and seminars and any other external events, where appropriate.
• Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments, and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
• To monitor and be responsible for the day-to-day spending at the location, to include Trust and service user monies.
• To empower staff and service users to maintain a homely environment.

Skills

Excellent communication skills

Time management

Attendance skills

Education

NVQ / QCF level 3 HSC

Job description

Brainkind is seeking a Team Leader for Support Services in Liverpool to lead a team of care staff and deliver quality social and vocational support at Redford Court. You will work to the individuals' support plans, coordinate day-to-day operations and ensure regulatory standards are met.

The role requires NVQ/QCF Level 3 in HSC (or willingness to work towards), prior care experience, and strong communication, planning and organisational skills.