Team Leader Support Services

THE DISABILITIES TRUST; Liverpool; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme (EAP)

Group life assurance

Eye care vouchers

Free parking

Company pension scheme

Long service and staff awards

Simply Health insurance cash plan

Job summary

Brainkind is seeking a Team Leader for Support Services in Liverpool to lead a team of care staff and deliver quality social and vocational support at Redford Court. You will work to the individuals' support plans, coordinate day-to-day operations and ensure regulatory standards are met.

The role requires NVQ/QCF Level 3 in HSC (or willingness to work towards), prior care experience, and strong communication, planning and organisational skills.

Qualifications

• NVQ / QCF level 3 HSC or willingness to work towards within 12 months.
• Previous experience of working in a care setting.
• Demonstrate ability to be flexible and adaptable in approach, being able to prioritise, plan and organise the workload.
• Excellent communication skills to communicate effectively on all levels.
• Good time keeping, time management attendance skills.

Responsibilities

• Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
• To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
• To undertake any reasonable traveling requirements to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
• To set and communicate high standards of care and professional conduct within the team supervised.
• To lead and support compliance with Brainkind quality audits.
• To lead and support in health and safety duties as appropriate.
• To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
• Represent Brainkind at meetings and seminars and any other external events, where appropriate.
• Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments, and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
• To monitor and be responsible for the day-to-day spending at the location, to include Trust and service user monies.
• To empower staff and service users to maintain a homely environment.

Skills

Excellent communication skills

Time management

Attendance skills

Education

NVQ / QCF level 3 HSC

Job description

Team Leader Support Services - Liverpool - Redford Court

Job Description

Why join us?

Brainkind is a charity that aims to improve the lives of people

with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Team Leader - Redford Court

Location - Liverpool

Salary: Up to £14.88 per hour

Hours: 37.5 hours per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE

• To contribute to and have responsibility for providing quality social and vocational support services for service users within a specified group at a specified location or group of locations.
• To lead, supervise and develop a team of support workers to ensure the needs of the service users are met according to their individual support plan in line with company policy and procedures and regulatory standards.

MAIN TASKS AND RESPONSIBILITIES

The Team Leader is expected to be fully competent in all aspects of the Support Worker.

• Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
• To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
• To undertake any reasonable traveling requirements to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
• To set and communicate high standards of care and professional conduct within the team supervised.
• To lead and support compliance with Brainkind quality audits.
• To lead and support in health and safety duties as appropriate.
• To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
• Represent Brainkind at meetings and seminars and any other external events, where appropriate.
• Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments, and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
• To monitor and be responsible for the day-to-day spending at the location, to include Trust and service user monies.
• To empower staff and service users to maintain a homely environment.

About You

• NVQ / QCF level 3 HSC or willingness to work towards within 12 months.
• Previous experience of working in a care setting.
• Demonstrate ability to be flexible and adaptable in approach, being able to prioritise, plan and organise the workload.
• Excellent communication skills to communicate effectively on all levels.
• Good time keeping, time management attendance skills.

What We Offer:

• Competitive hourly rate of Up to £14.88 per hour
• 33 days annual leave (including bank holidays) pro rata.

• Option to buy/sell up to 5 days leave.
• Employee Assistance Programme (EAP)
• Group life assurance, eye care vouchers, and free parking.
• Company pension scheme
• Long service and staff awards
• Simply Health insurance cash plan
• A supportive, inclusive culture that prioritises wellbeing and career development.

Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

We are a team of passionate and dedicated individuals working towards improving the lives of those who depend on us. Witnessing the challenges that our community faces and seeing them overcome is what motivates us every day.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

Job Details

Pay Type: Hourly

Employment Indicator: Regular