Team Leader - Sunderland

Lifeways; Sunderland; Hybrid; GBP 22,000 - 29,000; Full time

Job summary

Lifeways Group in Sunderland is seeking a dedicated Team Leader to inspire a team delivering high-quality supported living services. You will support the Service Manager, coach Staff, and drive person-centred approaches to help people live independently in their own homes.

Join us to lead with impact, ensure safeguarding and quality standards, manage day-to-day operations, and participate in a 24-hour on-call rota as part of a committed, values-driven team.

Qualifications

• Experience in a senior, supervisory, or leadership role within social care.
• Knowledge of Supported Living services and person-centred practice.
• Strong organisational and communication skills.
• The ability to remain calm, resilient, and solution-focused under pressure.
• A genuine passion for supporting people to live independent, meaningful lives.

Responsibilities

• Leading, coaching, and supporting a team of dedicated Support Workers
• Assisting with the day-to-day management of the service
• Promoting person-centred support that encourages independence and choice
• Ensuring compliance with policies, procedures, safeguarding, and quality standards
• Supporting staff development through supervision, guidance, and mentoring
• Driving continuous improvement and maintaining excellent service delivery
• Participating in a 24-hour rotational on-call rota

Skills

Leadership

Coaching

Communication

Organisation

Education

Level 3 NVQ/QCF in Health & Social Care

Job description

Team Leader - Sunderland

Team Leader - Supported Living

Sunderland | Full Time | Rotational On-Call

Lead with Purpose. Inspire a Team. Change Lives.

Are you an experienced care professional ready to take the next step in your career? Do you have the passion, confidence, and leadership skills to inspire others and make a lasting difference?

At Lifeways Group, we're looking for a dedicated Team Leader to help deliver exceptional support within our Supported Living service in Sunderland.

This is more than a job. It's an opportunity to lead a motivated team, empower people to live independently, and play a key role in creating positive outcomes every day.

About the Service

At Church View Apartments, the people we support enjoy the perfect balance of independence, community, and personalised support. With a vibrant social environment and the privacy of their own homes, individuals are empowered to live fulfilling lives on their own terms.

As Team Leader, you'll be at the heart of making this happen.

What You'll Be Doing

As a Team Leader, you'll support the Service Manager in delivering a high-quality, person-centred service while leading by example and motivating your team to achieve the very best outcomes.

Key responsibilities include:

• Leading, coaching, and supporting a team of dedicated Support Workers
• Assisting with the day-to-day management of the service
• Promoting person-centred support that encourages independence and choice
• Ensuring compliance with policies, procedures, safeguarding, and quality standards
• Supporting staff development through supervision, guidance, and mentoring
• Driving continuous improvement and maintaining excellent service delivery
• Participating in a 24-hour rotational on-call rota

What We're Looking For

We're looking for someone who is passionate about leadership and committed to delivering outstanding support.

You'll have:

• A Level 3 NVQ/QCF in Health & Social Care (or equivalent)
• Previous experience in a senior, supervisory, or leadership role within social care
• Knowledge of Supported Living services and person-centred practice
• Strong organisational and communication skills
• The ability to remain calm, resilient, and solution-focused under pressure
• A genuine passion for supporting people to live independent, meaningful lives

Why Join Lifeways?

At Lifeways, we invest in our people because we know great services are built by great teams.

When you join us, you'll be part of an organisation that values your ideas, supports your development, and provides genuine opportunities to progress your career.

Our Values

Caring | Honest | One Team | Innovative | Courageous | Equal

These aren't just words. They shape everything we do.

Ready to Take the Next Step?

If you're looking for a rewarding leadership role where you can develop your career while making a real difference, we'd love to hear from you.

Lifeways Group
Real Careers. Real Progression. Real Impact.

LWGHM