Team Leader Ramp

Dnata Ltd; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

dnata is seeking a Ramp Team Supervisor to lead the ramp team in our London operations. You will oversee daily ramp activities, coordinate loading and unloading, and ensure baggage handling is performed safely and efficiently in line with airline SOPs.

The role requires strong leadership, attention to detail, and a commitment to health, safety, and security standards, with experience on a ramp and a valid UK/EU driving licence. We value teamwork and a proactive approach to problem solving.

Qualifications

• Fluent spoken and written English is required.
• Full UK/EU driving licence – minimum 1 year driving experience.
• Basic computer/system skills.
• Airport ramp/spur experience in the last 2 years (min 6 months).
• Ability to pass reference checks and a criminal record check.

Responsibilities

• Lead and coordinate the daily ramp team operations.
• Oversee loading/unloading and baggage handling in line with SOPs.
• Ensure safety and security, maintain equipment readiness (EBT charging).
• Prepare and complete required documentation and reporting.

Skills

Fluent English

Driving licence

Basic IT skills

Ramp experience

Safety oriented

Background checks

Job description

Are you passionate about aviation? Do you thrive in dynamic, fast-paced environments? Are you a natural leader who prioritise safety and has a keen eye for detail? You could be the person that play a pivotal role in ensuring our seamless ground operations. As a Ramp Team Supervisor, you will oversee and coordinate the daily operations of our ramp team. Your leadership and organizational skills will ensure the safe, efficient, and timely handling of aircrafts on the ground. You will demonstrate confident leadership and coaching skills with the ability to understand the objectives of the role and have a plan on how to achieve them with your team in a safe, secure and professional manner, ensuring each team member performs to their maximum potential, offering guidance throughout. You will be responsible for the loading, unloading and baggage product of the aircraft and completion of all documentation, ensuring baggage is handled safely and effectively and within all airlines Standard Operating Procedures. You will also demonstrate great awareness and attention to details in regards of health, safety and security and ensure Equipment Care (especially EBT charging) to maximise equipment availability. Our team supervisors have the task to maintain the integrity of the accident area in the event of personal and vehicle accidents and undertake any other duties as required by management, commensurate with the grade of the post and promote at all times the Vision, Mission, Values of one dnata.

Job Requirements:

• Fluent spoken and written English
• Full UK/EU driving licence – minimum 1 year's driving experience
• Basic computer/system skills
• Airport experience in a ramp and/or spur environment for a minimum of 6 months within the last 2 years
• Safety driven with the ability to maintain a safe and secure working environment.
• Pre-employment checks - ability to achieve successful completion of the referencing (checkable 5 year employment/education history) and criminal record check procedures to meet dnata and CAA security regulations, and a satisfactory medical report

Desirable Experience & Skills:

• Previous experience in a supervisory role
• Coaching/Mentoring
• Decision making and problem solving
• People, change and financial management
• Customer interaction
• Negotiation and influencing
• Ability to motivate self and others

If you thrive in a challenging and rewarding environment and are passionate about contributing to the smooth operation of air travel, we want you on our team! dnata is an equal opportunity employer committed to building a diverse and inclusive workforce.

At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from yo