Team Leader Spur

Dnata Ltd; England; Remote; GBP 26,000 - 38,000; Full time

Job summary

dnata is seeking a Spur Team Supervisor to lead a frontline team in a fast-paced airport environment. You will coach peers, uphold safety standards and ensure accurate handling and documentation of baggage operations for aircraft.

Qualifications

• Proficiency in English (spoken and written).
• Full UK/EU driving licence with at least 1 year of driving experience.
• Basic computer and system skills.
• At least 6 months of airport ramp/spur experience in the last 2 years.
• Strong focus on safety and maintaining a secure working environment.

Responsibilities

• Provide strong leadership and coaching to the Spur team, guiding performance and development.
• Ensure safety and professional conduct across all team members at all times.
• Manage loading, unloading, and baggage product operations for aircraft and complete all related paperwork accurately.
• Guarantee baggage handling complies with airline Standard Operating Procedures and regulatory requirements.
• Oversee maintenance and charging of equipment, especially EBTs, to maximise availability and readiness.
• Adapt to additional duties as required by management while maintaining high standards.

Skills

English proficiency

UK/EU driving licence

Basic computer skills

Airport ramp/spur experience

Safety focus

Job description

As a Spur Team Supervisor, you will be at the forefront of our operations, embodying confident leadership and exceptional coaching abilities. Your role is pivotal in understanding and achieving the objectives set for your team, ensuring each member is guided to perform at their utmost potential.

Key Responsibilities:

Leadership: Exhibit strong leadership skills, providing continuous guidance and support to your team.

Safety Oversight: Ensure that all team members consistently adhere to safe and professional conduct.

Operational Management: Take charge of the loading, unloading, and management of baggage products for aircraft, including the meticulous completion of all related documentation.

Compliance: Guarantee that baggage handling is executed safely, effectively, and in strict accordance with all airline Standard Operating Procedures.

Equipment Care: Oversee the maintenance and charging of equipment, particularly EBTs, to maximize availability and operational readiness.

Accident Response: Maintain the integrity of the accident area, managing any personal or vehicle incidents with the utmost care and professionalism.

Adaptability: Be prepared to undertake additional duties as required by management, in line with the grade of your post.

Company Values: Champion the vision, mission, and values of dnata, promoting a culture of excellence and integrity.

Essential Experience & Skills:

• Proficiency in English (both spoken and written).
• A full UK/EU driving licence with at least 1 year of driving experience.
• Basic computer and system skills.
• At least 6 months of airport experience in a ramp or spur environment within the last 2 years.
• A strong focus on safety and maintaining a secure working environment.
• Successful completion of pre-employment checks, including a 5-year employment/education history, criminal record check, and medical report to meet dnata and CAA security regulations.

Desirable Experience & Skills:

• Experience in a supervisory role.
• Skills in coaching and mentoring.
• Strong decision-making and problem-solving abilities.
• Knowledge of people, change, and financial management.
• Experience with customer interaction.
• Ability to negotiate and influence.
• The motivation to drive self and others towards success.

This role demands a proactive approach, with a focus on safety, efficiency, and the continuous development of team capabilities. If you are driven by a challenge and thrive in a fast-paced environment, this position offers a rewarding opportunity to lead and inspire.

At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from you