Team Leader Spur

dnata; Greater London; On-site; GBP 29,000 - 36,000; Full time

Job summary

dnata in London is seeking a Team Supervisor to lead a fast-paced baggage handling team. You will coach, guide and motivate staff to achieve operational targets while maintaining safety and adherence to procedures.

The role requires strong leadership, a valid UK/EU driving licence, and recent airport ramp experience. You will oversee loading/unloading, documentation, and equipment maintenance in a busy ground handling environment.

Qualifications

• Proficiency in English (spoken and written).
• Full UK/EU driving licence with at least 1 year of driving experience.
• Basic computer and system skills.
• At least 6 months of airport experience in a ramp or spur environment within the last 2 years.
• Strong focus on safety and maintaining a secure working environment.
• Successful completion of pre-employment checks, including 5-year history, criminal record check, and medical report.

Responsibilities

• Provide continuous guidance and support to the team.
• Ensure safety and professionalism in all operations.
• Oversee loading/unloading and management of baggage products for aircraft, with proper documentation.
• Ensure compliance with airline SOPs and procedures.
• Oversee equipment maintenance and charging to maximise availability.
• Manage accident areas and respond to incidents with care and professionalism.
• Be prepared to undertake additional duties as required by management.

Skills

English proficiency

UK/EU driving licence

Basic computer skills

Airport experience (ramp/spur)

Safety focus

Pre-employment checks

Job description

Team Supervisor SpurAs a SpurTeam Supervisor, you will be at the forefront of our operations, embodying confident leadership and exceptional coaching abilities. Your role is pivotal in understanding and achieving the objectives set for your team, ensuring each member is guided to perform at their utmost potential.

Key Responsibilities:

• Leadership: Exhibit strong leadership skills, providing continuous guidance and support to your team.
• Safety Oversight: Ensure that all team members consistently adhere to safe and professional conduct.
• Operational Management: Take charge of the loading, unloading, and management of baggage products for aircraft, including the meticulous completion of all related documentation.
• Compliance: Guarantee that baggage handling is executed safely, effectively, and in strict accordance with all airline Standard Operating Procedures.
• Equipment Care: Oversee the maintenance and charging of equipment, particularly EBTs, to maximize availability and operational readiness.
• Accident Response: Maintain the integrity of the accident area, managing any personal or vehicle incidents with the utmost care and professionalism.
• Adaptability: Be prepared to undertake additional duties as required by management, in line with the grade of your post.

Essential Experience & Skills:

• * Proficiency inEnglish(both spoken and written).
• * Afull UK/EU driving licencewith at least1 year of driving experience.
• * Basiccomputer and system skills.
• * At least6 months of airport experiencein a ramp or spur environment within the last 2 years.
• * A strong focus onsafetyand maintaining a secure working environment.
• * Successful completion ofpre-employment checks, including a 5-year employment/education history, criminal record check, and medical report to meet dnata and CAA security regulations.

Desirable Experience & Skills:

• * Experience in a supervisory role.
• * Skills incoaching and mentoring.
• * Strongdecision-making and problem-solvingabilities.
• * Knowledge ofpeople, change, and financial management.
• * Experience withcustomer interaction.
• * Ability tonegotiate and influence.
• * Themotivationto drive self and others towards success.

This role demands a proactive approach, with a focus on safety, efficiency, and the continuous development of team capabilities. If you are driven by a challenge and thrive in a fast-paced environment, this position offers a rewarding opportunity to lead and inspire.

At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from you.