Team Leader Spur

Aviation JobSearch Europa; Hounslow; On-site; GBP 32,000 - 40,000; Full time

Job summary

dnata is seeking an Airside Team Leader at Heathrow Airport to lead a busy ramp/ Spur team. You will oversee loading/unloading, baggage handling, and ensure safety and compliance with SOPs while coaching staff to perform at their best.

The role requires English proficiency, a valid UK/EU driving licence, and prior airport experience. You will be part of a dynamic team focused on safety, efficiency, and continuous improvement in a fast-paced ground handling environment.

Qualifications

• Proficiency in English (spoken and written).
• Full UK/EU driving licence with at least 1 year of experience.
• Basic computer and system skills.
• Airport experience in a ramp/spur environment within the last 2 years.
• Strong focus on safety and secure working environment.
• Must pass pre-employment checks (history, criminal record, medical).

Responsibilities

• Lead the team with clear guidance and support.
• Ensure safety and professional conduct at all times.
• Oversee loading/unloading and baggage handling documentation.
• Ensure baggage handling complies with airline SOPs.
• Maintain and charge equipment, including EBTs.
• Manage accident area with care and professionalism.
• Be prepared to take on additional duties as needed.

Skills

English proficiency

UK/EU driving licence

Basic IT skills

Airport/ramp experience

Safety awareness

Pre-employment checks

Job description

Direct Employer

Team Leader Spur

dnata Verified

Heathrow Airport, Greater London, England

Flight Operations

Airside Team Leader

1 day ago

Job Summary

Team Supervisor Spur As a Spur Team Supervisor, you will be at the forefront of our operations, embodying confident leadership and exceptional coaching abilities. Your role is pivotal in understanding and achieving the objectives set for your team, ensuring each member is guided to perform at their utmost potential.

Key Responsibilities

• Leadership: Exhibit strong leadership skills, providing continuous guidance and support to your team.
• Safety Oversight: Ensure that all team members consistently adhere to safe and professional conduct.
• Operational Management: Take charge of the loading, unloading, and management of baggage products for aircraft, including the meticulous completion of all related documentation.
• Compliance: Guarantee that baggage handling is executed safely, effectively, and in strict accordance with all airline Standard Operating Procedures.
• Equipment Care: Oversee the maintenance and charging of equipment, particularly EBTs, to maximize availability and operational readiness.
• Accident Response: Maintain the integrity of the accident area, managing any personal or vehicle incidents with the utmost care and professionalism.
• Adaptability: Be prepared to undertake additional duties as required by management, in line with the grade of your post.

Essential Experience & Skills

• Proficiency in English (both spoken and written).
• A full UK/EU driving licence with at least 1 year of driving experience.
• Basic computer and system skills.
• At least 6 months of airport experience in a ramp or spur environment within the last 2 years.
• A strong focus on safety and maintaining a secure working environment.
• Successful completion of pre-employment checks, including a 5-year employment/education history, criminal record check, and medical report to meet dnata and CAA security regulations.

Desirable Experience & Skills

• Experience in a supervisory role.
• Skills in coaching and mentoring.
• Strong decision-making and problem-solving abilities.
• Knowledge of people, change, and financial management.
• Experience with customer interaction.
• Ability to negotiate and influence.
• The motivation to drive self and others towards success.

This role demands a proactive approach, with a focus on safety, efficiency, and the continuous development of team capabilities. If you are driven by a challenge and thrive in a fast-paced environment, this position offers a rewarding opportunity to lead and inspire. At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from you