Team Leader - Meals on Wheels

The Methodist Church in Britain; Mansfield; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Training and development

Career progression opportunities

Supportive working environment

Job summary

Ver tas is seeking a Team Leader for its Meals at Home distribution service. This 35-hour per week role in the United Kingdom oversees daily operations, deploys staff, and ensures high standards of compliance and customer care. The position includes a weekend on-call rota and occasional emergency calls.

The ideal candidate will have food hygiene and health and safety experience, plus a clean UK driving licence. NVQ Level 2 in Team Leading or willingness to work towards it is required.

Qualifications

• NVQ Level 2 in Team Leading or willingness to work towards it.
• Experience supervising or leading staff.
• Experience in food hygiene and health and safety standards.
• Experience in logistics, transport or customer-focused environments.

Responsibilities

• Plan and coordinate staff deployment for meal distribution rounds.
• Supervise pick-and-pack and driving teams, providing training and support.
• Monitor staff performance and maintain audit records.
• Communicate with managers, suppliers and customers.
• Arrange vehicle maintenance and ensure compliance standards.

Skills

Leadership

Time management

IT skills

Communication

People management

Independence

Teamwork

Flexibility

Education

NVQ Level 2 in Team Leading

Job description

Vertas is recruiting a Team Leader for its Meals at Home distribution service, which delivers meals to vulnerable people in the community. The role supervises daily operations, deploys pick-and-pack and driving staff, and keeps compliance and customer care standards high. It is a 35-hour, Monday to Friday post with a weekend on-call rota and emergency call-outs. Candidates need food hygiene and health and safety experience and a clean UK driving licence.

What the job involves

• Plan and coordinate staff deployment for meal distribution rounds
• Supervise pick-and-pack and driving teams, providing training, guidance and support
• Monitor staff performance and keep records for audits and service reviews
• Communicate with managers, suppliers and customers
• Arrange maintenance of vehicles, plant and equipment and make sure compliance standards are met
• Monitor vehicle hygiene and complete driving licence checks
• Respond to emergency incidents and support drivers on delivery routes
• Carry out risk assessments and take action to reduce risks
• Take part in the weekend on-call rota and emergency call-outs
• Support senior colleagues with wider service responsibilities as required

What’s required

Qualifications

• NVQ Level 2 in Team Leading, or willingness to work towards it

Experience

• Previous experience in a leadership or supervisory role
• Experience of working to food hygiene and health and safety standards
• Experience in food services, logistics, transport or customer-focused environments

Skills & knowledge

• Strong organisational, leadership and time management skills
• Good IT skills for record keeping and service monitoring
• Excellent communication and people management skills
• Ability to work independently and as part of a team
• Flexible and adaptable approach to meeting service needs

Checks & eligibility

• Clean UK driving licence
• Right to work in the UK
• Enhanced DBS check, with cautions and convictions declared
• Satisfactory references and verified qualifications
• Occupational health and medical clearance

Other

• Proactive and reliable attitude
• Willingness to undertake further training as required

What’s offered

• Opportunities for training and development
• Career progression opportunities
• Supportive working environment