Team Leader, Meals Distribution & Community Impact

Vertas Group; Mansfield; On-site; GBP 16,000 - 23,000; Full time

Job summary

Vertas Group is seeking a proactive Team Leader to supervise the Meals at Home distribution service from Rainworth, NG21 0HJ. You will lead daily operations, oversee staff, and ensure high-quality customer care for vulnerable community members, while maintaining safety and service standards.

The role requires leadership experience, knowledge of food hygiene and health and safety, and strong organisational skills.

Qualifications

• Experience in a leadership or supervisory role.
• Experience with food hygiene and health & safety standards, and willingness to undertake further training.
• Experience in food services, logistics, transport or customer-focused environments.
• Strong organisational and leadership skills.
• Good IT skills for record keeping and service monitoring.
• Ability to work independently and as part of a team.
• Flexible and adaptable approach to meeting service needs.
• NVQ Level 2 in Team Leading or willingness to work towards the qualification.

Responsibilities

• Plan and coordinate deployment of staff for meal distribution rounds.
• Supervise pick and pack and driving teams; provide training and support.
• Monitor staff performance and keep records for audits and reviews.
• Communicate effectively with managers, suppliers and customers.
• Arrange maintenance of vehicles, plant and equipment; ensure compliance.
• Monitor vehicle hygiene and conduct driving licence checks.
• Respond to emergencies and support drivers on routes.
• Conduct risk assessments and implement risk reduction actions.
• Participate in weekend on-call rota and emergency callouts.
• Support senior colleagues with wider service responsibilities.

Skills

Leadership experience

Food hygiene knowledge

Health & safety

IT skills

Record keeping

People management

Organisational skills

Communication skills

Flexible/adaptable

Team player

Education

NVQ Level 2 in Team Leading

Tools

Driving licence

Job description

Vertas Group is seeking a proactive Team Leader to supervise the Meals at Home distribution service from Rainworth, NG21 0HJ. You will lead daily operations, oversee staff, and ensure high-quality customer care for vulnerable community members, while maintaining safety and service standards.

The role requires leadership experience, knowledge of food hygiene and health and safety, and strong organisational skills.