Team Leader - Major Projects

National Grid; Pontypridd, Swansea; Remote; GBP 41,000 - 50,000; Full time

Job summary

National Grid Electricity Distribution (NGED) is seeking an Operational Team Leader to guide a 20-strong Craft team delivering a safe, reliable electricity network in East Wales from Cardiff or Swansea. You’ll drive safe, efficient delivery of major projects, coordinate work, and ensure training, authorisations and performance management are in place.

Regular travel across the area is required. As a visible leader, you’ll uphold health and safety policies and manage performance through 1:1s,

Qualifications

• Experience in leading safety-critical or regulated teams.
• Strong data interpretation to identify performance trends.
• Knowledge of Health and Safety regulations and Electricity at Work Regulations 1989.
• Ability to manage performance and develop teams.

Responsibilities

• Ensuring your teams adherence to Health and Safety regulations.
• Efficient scheduling of work activities.
• Collaboration with other teams to manage workload.
• Driving team productivity and individual performance management.
• Maintaining a full schedule of work for the team.
• Ensure our people have the appropriate training and work authorisations to support a safe and productive working environment.
• Respond quickly and professionally to customer complaints.

Job description

We have an exciting opportunity for an Operational Team Leader to join our Major Projects team, leading a skilled team of approximately 20 Craft colleagues delivering a safe, reliable electricity network across the East Wales region.

Based from Cardiff or Swansea, you’ll play a key role in driving the safe, efficient and productive delivery of our major projects programme. You’ll coordinate programmes of work, maximise team performance and efficiency, and ensure your people have the right training, development and authorisations to succeed. As a visible and supportive leader, you’ll also manage individual performance through regular 1:1s, while ensuring all work is delivered safely and compliantly in line with our Health & Safety policies.

As this is a crucial role to help drive forward performance and give our large teams the support they need in the field, you’ll need to be depot‑based and comfortable with regular travel throughout the area.

The starting salary will be £45,492 until the training is successfully completed.

Main Responsibilities

• Ensuring your teams adherence to Health and Safety regulations
• Efficient scheduling of work activities
• Collaboration with other teams to manage workload
• Driving team productivity and individual performance management
• Maintaining a full schedule of work for the team
• Ensure our people have theappropriatetraining and work authorisations to support a safe and productive working environment
• Respond quickly and professionally to customer complaints

Ideal Candidate

• The ideal candidate for this role will be an excellent communicator with a proven track record of managing teams, and will be experienced in being an escalation point for both the team and external customers.
• Experience within a safety-critical and/or regulated industry and be able to demonstrate sound judgement.
• Strong analytical skills, with the ability to interpret and use data to identify trends, understand performance, prioritise activity and make evidence-based decisions.
• The ability to develop a good understanding of Health and Safety legislation, Electricity Safety, Quality and Continuity Regulations 2002 and Electricity at Work Regulations 1989
• Organised, good time management, the ability to juggle multiple jobs with different complexities and guarantee standards often at the same time, with strong problem solving and the ability to think and plan ahead
• Good communicator with the presence to build strong relationships with our customers
• An understanding of and the ability to effectively manage performance
• Knowledge of craft roles or the ability/willingness to quickly develop your understanding of these roles and the work activities in your team
• Experience of working in high-risk, operational industries where health and safety is paramount, ideally.
• A NRSWA qualification or understanding of NRSWA legislation is desirable but full training can be provided.
  • A full UK/EU driving licence. #LI-SC1

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.