Team Leader: Lead a Busy Store to Excellence

Heart of England Co-operative Society; Warwick; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

30 days holiday

Pension with 3.3% employer

Life assurance (2x salary)

Staff discounts

Wagestream pay access

GP access 24/7

Job summary

Heart of England Co-operative Society is seeking a Team Leader for our Warwick area Food Convenience Stores (39 hours per week). You will lead a team, manage shifts, and drive customer service excellence to establish the store as the go-to in the community.

You'll develop colleagues, support onboarding, and help the store hit targets, with a clear progression path toward Store Management. This hands-on leadership role requires initiative and a customer-focused mindset.

Qualifications

• Experience in retail or a fast-paced customer environment.
• Supervisory or leadership experience (or ready to step up).
• Commercial awareness and confidence working towards targets.

Responsibilities

• Lead, coach and develop your team to deliver strong performance.
• Take ownership of shifts, including opening and closing the store.
• Drive excellent customer service and make us the go-to store in the community.
• Support recruitment, training and onboarding of new colleagues.

Skills

Retail experience

Leadership

Target driven

Customer service

Organised

Job description

Heart of England Co-operative Society is seeking a Team Leader for our Warwick area Food Convenience Stores (39 hours per week). You will lead a team, manage shifts, and drive customer service excellence to establish the store as the go-to in the community.

You'll develop colleagues, support onboarding, and help the store hit targets, with a clear progression path toward Store Management. This hands-on leadership role requires initiative and a customer-focused mindset.