Team Leader - Hospitality Shift Lead

Greene King; Bracebridge; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% discount for employees

50% discount at Greene King Inns

Wagestream access

Retail discounts

Job summary

A leading hospitality brand is seeking a Team Leader to ensure smooth operations and high customer satisfaction in Bracebridge. The ideal candidate will guide a team, resolve issues, and maintain high service standards. Responsibilities include leading shifts, providing memorable experiences for customers, and ensuring a legal and safe environment. Candidates should have strong detail orientation and a positive attitude. The role offers competitive pay, pension contributions, and discounts at various venues.

Qualifications

• Experience in leading a team in a busy environment.
• Ability to resolve issues and maintain high service standards.
• Proven track record in customer interaction and service.

Responsibilities

• Lead the team ensuring smooth operations during shifts.
• Provide customers with memorable experiences.
• Maintain a safe and legal bar environment.
• Organize team tasks effectively during busy periods.

Skills

Detail orientation

Customer service

Team collaboration

Adaptability

Positive attitude

Job description

A leading hospitality brand is seeking a Team Leader to ensure smooth operations and high customer satisfaction in Bracebridge. The ideal candidate will guide a team, resolve issues, and maintain high service standards. Responsibilities include leading shifts, providing memorable experiences for customers, and ensuring a legal and safe environment. Candidates should have strong detail orientation and a positive attitude. The role offers competitive pay, pension contributions, and discounts at various venues.