Team Leader – Guest Experience & Shift Champion

Greene King; Stanley; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Discounts on food and drink

Employee assistance program

Access to wages before payday

Retail discounts

Job summary

A prominent hospitality group in Stanley is seeking a Team Leader to ensure exceptional customer experiences and effective team management. You will lead by example, guaranteeing that both staff and patrons are satisfied throughout their visit. Previous managerial experience in hospitality is essential, along with a positive attitude and the ability to handle challenges during busy shifts. Join us for a rewarding career with competitive benefits and opportunities for growth.

Qualifications

• Previous managerial experience within hospitality required.
• Great eye for detail, ensuring every pint is poured to perfection.
• Ability to think on your feet and adapt to challenges.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve any issues.
• Help coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean.

Skills

Attention to detail

Customer service

Teamwork

Adaptability

Job description

A prominent hospitality group in Stanley is seeking a Team Leader to ensure exceptional customer experiences and effective team management. You will lead by example, guaranteeing that both staff and patrons are satisfied throughout their visit. Previous managerial experience in hospitality is essential, along with a positive attitude and the ability to handle challenges during busy shifts. Join us for a rewarding career with competitive benefits and opportunities for growth.